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Tianna Marcelic

Tianna Marcelic

Cashier

Followers of Tianna Marcelic267 followers
location of Tianna MarcelicMississauga, Ontario, Kanada

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  • Timeline

  • About me

    Content Creator and Social Media Manager

  • Education

    • St. Marcellinus S.S.

      -
      High School

      Activities and Societies: Cast Member in School Musical; "How to Succeed in Business Without Really Trying", Member of the Social Justice Club, and Member of Eco-Club

    • Humber College

      -
      Bachelor’s Degree with Honours Bachelor of Commerce- Hospitality and Tourism Management Fall 2018, Winter 2019, Fall 2019 & Winter 2020 Dean's List, Overall Honours GPA

      Activities and Societies: Member of HOST (Humber Organization for Students in Tourism) As a part of my Bachelor of Commerce degree, along with a group of 5 students, we completed a capstone project that focused on Social Media Marketing and Management for Oliver & Bonacini Hospitality. My group had created an Employee Advocacy Program to allow employees to get involved and be creative with their social media pages for their location, specifically for Instagram. In addition, our project took a look at many Key Performance Indicators for Instagram, such as Likes, Followers… Mehr anzeigen As a part of my Bachelor of Commerce degree, along with a group of 5 students, we completed a capstone project that focused on Social Media Marketing and Management for Oliver & Bonacini Hospitality. My group had created an Employee Advocacy Program to allow employees to get involved and be creative with their social media pages for their location, specifically for Instagram. In addition, our project took a look at many Key Performance Indicators for Instagram, such as Likes, Followers, Comments, and Engagement Rate. Additionally, we presented different ways the company could use other platforms such as Facebook, TikTok, and LinkedIn to market their restaurants. Weniger anzeigen

  • Experience

    • Walmart Canada

      Jan 2015 - Jul 2016
      Cashier

      Utilized professional business acumen to ensure highest level of customer service, resulting in repeat customers Worked effective with various teams (including sales floor and stock room) utilizing patience and interpersonal skills to address and resolve any customer problems Successfully exceeded daily scans per hour quota by efficiently scanning items in order for the customer to be cashed out in a reasonable time Provided customers with information about Walmart Mastercard using excellent verbal communication ensuring customers understood the added value Handled various transactions including cash, credit, and cheque, upwards of $700 Weniger anzeigen

    • Pacific Shores Resort & Spa

      Jan 2019 - Aug 2019
      Room Attendant

      Ensured rooms were to clean to Holloway Lodging standards Responsible for signing out room keys, stocking cleaning cart, delivering requests to guest(s)' roomsUtilized professional customer service techniques to deal with guest's problems and concerns Followed safety precautions to ensure both employees and guests, as well as guests' items, were kept safe Operated hotel-sized laundry machines (washer and dryer), collected, sorted, and folded laundry Assisted in transitioning the property from timeshare to a short stay hotel, which included changing amenities & room equipment (i.e. Keurig machines) Trained many new employees onboarded to work as room attendants and laundry attendants Weniger anzeigen

    • Instagram @tiannastastebuds

      Sept 2019 - now
      Content Creator and Social Media Manager

      Online Marketing: - contract negotiation - brand pitching - brand collaborations - review, monitor, and respond to comments posted on my brand - craft creative content to encourage participation and increase engagement across social channels - stay up to date with the latest social media trends - video and photo editing skillsPaid Partnerships with: - Naturlax- Geovita- Tilda Canada - Egg Farmers of Ontario - Turmeric Teas - Trudeau Corp.- Minute Rice- President's Choice - Redpath SugarBrand Collaborations with: - Food Fund Canada - Vista Magazine - Liva Foods- Gemworth Health Weniger anzeigen

    • Www.tiannastastebuds.com

      Feb 2021 - now
      Food Blogger

  • Licenses & Certifications

    • The Fundamentals of Digital Marketing

      Google Digital Garage
      Jun 2020
      View certificate certificate

    • Tourism Ambassador Certification

      Humber College, Central Counties Tourism, Tourism Industry Association of Ontario, Ontario Heritage Trust
      Jan 2019

    • Canada Specialist

      Canadian Tourism Commission
      Sept 2018

    • Smart Serve Certification

      Smart Serve Ontario
      Jan 2020

    • Service Excellence

      OETC
      Feb 2015

  • Volunteer Experience

    • Server

      Issued by Out of the Cold on Jan 2019
      Out of the ColdAssociated with Tianna Marcelic

    • Cook and Server

      Issued by St. Marcellinus S.S. on Jan 2013
      St. Marcellinus S.S.Associated with Tianna Marcelic

    • Setup and Tear Down

      Issued by Air Canada on Jan 2014
      Air CanadaAssociated with Tianna Marcelic

    • Course Marshall

      Issued by Mississauga Marathon on Jan 2013
      Mississauga MarathonAssociated with Tianna Marcelic

    • Set Designer

      Issued by St. Veronica Elementary School on Jan 2013
      St. Veronica Elementary SchoolAssociated with Tianna Marcelic