Soumadeep Ghosal

Soumadeep Ghosal

Technical Analyst - CRM

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  • Timeline

  • About me

    Digital Product Manager at GE Aerospace

  • Education

    • Patha Bhavan, Kolkata

      1995 - 2007
      Hsc
    • Institute of Engineering & Management, Kolkata

      2007 - 2011
      Engineer's Degree Electronics & Communication Engineering GPA 8.94/10

      Activities and Societies: College technical fest administration team

    • Indian Institute of Management Mumbai

      2014 - 2016
      Master of Business Administration (M.B.A.) Industrial Management GPA 8.88/10

      Activities and Societies: Coordinator of IIM Mumbai (formerly NITIE) Students' Consulting Club 2 year master's program in Industrial Management with a focus on Supply chain management

  • Experience

    • Cognizant Technology Solutions

      Oct 2011 - Jun 2014
      Technical Analyst - CRM

      Test Analysis/QA-• Worked as a lead QA Analyst in the BPM and CRM space on tools like Pega and Salesforce.com• Requirement gathering & analysis for clients across Healthcare, Life Sciences and Insurance domains• Spearheaded a team of analysts responsible for the six sigma implementation of business processes• Responsible for Effort estimation & Resource Loading for RFPs of new project & change requests alike• Hands on knowledge on Mobile Testing coupled with exposure in Agile & Waterfall development models• Formulated the testing plan for a proprietary application used in delivery of goods across remote locations• Conceived QA strategy for the supply of goods to remote distributors located far away from warehouses• Strategized, planned and documented all QA deliverables thereby channelizing efforts of the QA team• Created and maintained the Requirements Trace-ability Matrix (RTM) to ensure efficiency & accuracy• Collaborated with client, functional & development teams for technical & functional clarifications• Efficiently Coordinated defect management activities, delegated defects to development & QA teams• Presided over the on-boarding process of new resources in the team including knowledge transfer session Show less

    • General Electric (GE)

      Apr 2015 - May 2015
      ITLP Intern

      • Spearheaded performance engineering of Product Lifecycle Management applications for 50K+ users• Conducted Need Gap Analysis for 11 projects across QPM & provided Recommendations thereof• Presided over FM & EA analysis, created Script Navigations and oversaw the Code Review process• Strategized approach, instituted Operating Mechanism & removed Bottleneck for efficient operations• Coordinated Vendor Management, organised Conference Room Pilot (CRP) sessions with End Users• Analysed results from Fiddler, LoadRunner & Introscope, Road-mapped & Prioritized actions thereto Show less

    • GE

      Jun 2016 - May 2021

      Corporate Audit Staff (CAS) is GE's premier organization for personal and professional growth, developing leaders across the functions through extensive training and practical audit and project leadership roles. It's an intensive program designed to provide high potential employees with unparalleled on-the-job development opportunities.With three rotations a year in different GE businesses and countries, CAS members get valuable hands-on experience and networking opportunities. Participants conduct comprehensive reviews of GE businesses, including financial reporting, risk management, projects support, compliance and acquisition integrations/dispositions.Corporate Audit Staff provides auditors with opportunities to take a significant role in the leadership, management, and advancement of the program. Auditors can generate and drive improvement efforts and support critical company initiatives such as simplification, controllership, and growth. They also have the unique opportunity to work with colleagues across businesses and around the globe to lead change initiatives in a wide variety of areas. The program helps them develop world-class communication, leadership, financial and controllership skill set Show less

      • Associate, Corporate Audit Staff - Digital Technology

        Sept 2018 - May 2021
      • Digital Technology Leadership Program (DTLP)

        Jun 2016 - Aug 2018
    • GE Aerospace

      Jun 2021 - now
      Sr. Staff Technical Product Manager
  • Licenses & Certifications

    • Certified Methodology Black Belt

      Pegasystems
      Dec 2011
    • Certified Scrum Master® - CSM

      Scrum Alliance
      Nov 2017
    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Nov 2017
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      May 2018
      View certificate certificate
    • SAFe 4 Certified Agilist

      Scaled Agile, Inc.
      Mar 2018
    • ISTQB-BCS Certified Tester Foundation Level

      ISTQB - International Software Testing Qualifications Board
      Dec 2013
    • ServiceMax Certified Administrator 101

      ServiceMax - From GE Digital
      Feb 2018
    • Advanced Certified Scrum Product Owner

      Scrum Alliance
      Sept 2022
      View certificate certificate
    • Salesforce Certified Administrator ADM201

      Salesforce
      Jan 2013
  • Honors & Awards

    • Awarded to Soumadeep Ghosal
      GEM - Going The Extra Mile Cognizant Technology Solutions Mar 2014 Awarded for playing a key role in the project and being all-rounders in its execution.
    • Awarded to Soumadeep Ghosal
      Associate of Month - July’13 Life Sciences QE&A group - Cognizant Aug 2013 Awarded “Associate of Month - July’13” by Life Sciences Quality Engg & Assurance group of Cognizant
    • Awarded to Soumadeep Ghosal
      Star Test Analyst - Q3 2012 Cognizant Technology Solutions Jul 2012 Star Test Analyst for Q3-2012 at Cognizant