
Soumadeep Ghosal
Technical Analyst - CRM

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About me
Digital Product Manager at GE Aerospace
Education

Patha Bhavan, Kolkata
1995 - 2007Hsc
Institute of Engineering & Management, Kolkata
2007 - 2011Engineer's Degree Electronics & Communication Engineering GPA 8.94/10Activities and Societies: College technical fest administration team

Indian Institute of Management Mumbai
2014 - 2016Master of Business Administration (M.B.A.) Industrial Management GPA 8.88/10Activities and Societies: Coordinator of IIM Mumbai (formerly NITIE) Students' Consulting Club 2 year master's program in Industrial Management with a focus on Supply chain management
Experience

Cognizant Technology Solutions
Oct 2011 - Jun 2014Technical Analyst - CRMTest Analysis/QA-• Worked as a lead QA Analyst in the BPM and CRM space on tools like Pega and Salesforce.com• Requirement gathering & analysis for clients across Healthcare, Life Sciences and Insurance domains• Spearheaded a team of analysts responsible for the six sigma implementation of business processes• Responsible for Effort estimation & Resource Loading for RFPs of new project & change requests alike• Hands on knowledge on Mobile Testing coupled with exposure in Agile & Waterfall development models• Formulated the testing plan for a proprietary application used in delivery of goods across remote locations• Conceived QA strategy for the supply of goods to remote distributors located far away from warehouses• Strategized, planned and documented all QA deliverables thereby channelizing efforts of the QA team• Created and maintained the Requirements Trace-ability Matrix (RTM) to ensure efficiency & accuracy• Collaborated with client, functional & development teams for technical & functional clarifications• Efficiently Coordinated defect management activities, delegated defects to development & QA teams• Presided over the on-boarding process of new resources in the team including knowledge transfer session Show less
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General Electric (GE)
Apr 2015 - May 2015ITLP Intern• Spearheaded performance engineering of Product Lifecycle Management applications for 50K+ users• Conducted Need Gap Analysis for 11 projects across QPM & provided Recommendations thereof• Presided over FM & EA analysis, created Script Navigations and oversaw the Code Review process• Strategized approach, instituted Operating Mechanism & removed Bottleneck for efficient operations• Coordinated Vendor Management, organised Conference Room Pilot (CRP) sessions with End Users• Analysed results from Fiddler, LoadRunner & Introscope, Road-mapped & Prioritized actions thereto Show less

GE
Jun 2016 - May 2021Corporate Audit Staff (CAS) is GE's premier organization for personal and professional growth, developing leaders across the functions through extensive training and practical audit and project leadership roles. It's an intensive program designed to provide high potential employees with unparalleled on-the-job development opportunities.With three rotations a year in different GE businesses and countries, CAS members get valuable hands-on experience and networking opportunities. Participants conduct comprehensive reviews of GE businesses, including financial reporting, risk management, projects support, compliance and acquisition integrations/dispositions.Corporate Audit Staff provides auditors with opportunities to take a significant role in the leadership, management, and advancement of the program. Auditors can generate and drive improvement efforts and support critical company initiatives such as simplification, controllership, and growth. They also have the unique opportunity to work with colleagues across businesses and around the globe to lead change initiatives in a wide variety of areas. The program helps them develop world-class communication, leadership, financial and controllership skill set Show less
Associate, Corporate Audit Staff - Digital Technology
Sept 2018 - May 2021Digital Technology Leadership Program (DTLP)
Jun 2016 - Aug 2018

GE Aerospace
Jun 2021 - nowSr. Staff Technical Product Manager
Licenses & Certifications

Certified Methodology Black Belt
PegasystemsDec 2011
Certified Scrum Master® - CSM
Scrum AllianceNov 2017
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeNov 2017- View certificate

Certified Scrum Product Owner (CSPO)
Scrum AllianceMay 2018 
SAFe 4 Certified Agilist
Scaled Agile, Inc.Mar 2018
ISTQB-BCS Certified Tester Foundation Level
ISTQB - International Software Testing Qualifications BoardDec 2013
ServiceMax Certified Administrator 101
ServiceMax - From GE DigitalFeb 2018- View certificate

Advanced Certified Scrum Product Owner
Scrum AllianceSept 2022 
Salesforce Certified Administrator ADM201
SalesforceJan 2013
Honors & Awards
- Awarded to Soumadeep GhosalGEM - Going The Extra Mile Cognizant Technology Solutions Mar 2014 Awarded for playing a key role in the project and being all-rounders in its execution.
- Awarded to Soumadeep GhosalAssociate of Month - July’13 Life Sciences QE&A group - Cognizant Aug 2013 Awarded “Associate of Month - July’13” by Life Sciences Quality Engg & Assurance group of Cognizant
- Awarded to Soumadeep GhosalStar Test Analyst - Q3 2012 Cognizant Technology Solutions Jul 2012 Star Test Analyst for Q3-2012 at Cognizant
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