Nicolas Pittet

Experience

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  Dell Technologies

  Jul 2010 - Oct 2014

  Prosupport Client Out of Hours senior Analyst

  Technical support Pro Support Phone based supporting of laptops, desktops, workstations other client devices. Troubleshooting and resolving complex issues. Deliver a very high level of customer satisfaction. Dispatching parts of all kinds pertaining to laptops and desktop, and gauged to avoid repeats Social Media and communication using the RADIAN 6 console ( SMAC certified ). OLIMS Enterprise Server email support for server issues, troubleshooting and getting DSET logs and dispatching of parts to fix the issue. Show less

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  Apple

  Nov 2014 - Aug 2016

  Senior Apple care tech for IOS devices

  Technical support for iOS devices Phone based support to customers for iPods, iPhones, iPads and Apple Watch Customer service in English and French ( Canadian )Out hours Support.

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  Oracle

  Sept 2016 - Feb 2019

  Technical Support Analyst
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  Cornerstone OnDemand

  Feb 2019 - Sept 2019

  Partner technical support
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  Coupa Software

  Oct 2019 - Apr 2020

  Technical Support Product Specialist
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  Advanced Driving School

  Oct 2020 - Jun 2021

  Truck Driver - HGV / RIGID Driving Course

  C licence, CPC, Digital tachograph card, First-aid certification

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  Grant Transportation

  Oct 2021 - now

  Truck Driver