Stacey Ridley

Stacey Ridley

Office Manager

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location of Stacey RidleyGreater Chattanooga

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  • Timeline

  • About me

    Service Coordinator at ESKOLA ROOFING

  • Education

    • Tennessee Temple University

      1991 - 1993
      A.A Liberal Arts
    • Covenant College

      2008 - 2010
      BS Business Adminstration Organizational Management
  • Experience

    • DALTON COUNSELING SERVICE

      Jan 1991 - Jan 1993
      Office Manager

      Maintained front office and scheduled other workers to cover extended office hours. Coordinated four counselors' schedules, initiated confidential client information. Reconciled business bank statements, prepared accounts payables and receivables, inventoried bookstore and organized filing system.

    • SHAW IND

      Jan 1993 - Jan 1997
      Secretary

      Held responsibility of daily correspondence for four regional managers and support staff of three analysts. Handled phone correspondence from field staff and consumers. After two years, promoted to assistant to Product Specialist compiling product authorizations, information packages for field staff, and scheduling of meetings and tours. In January 1997, moved to Home Centers Division. Responsible for maintaining store lists, price lists, and sample orders for entire chains. Daily phone correspondence with two Regional Managers, field staff, and direct communication with customers. Show less

    • Shaw Industries

      Mar 1993 - Aug 1997
      Secretary
    • Tandus

      Sept 1997 - Aug 2014

      Utilized customer service, sales, and construction project management skills and interacted with customers and installers for each project. Negotiated pricing with installation partners. Prepared internal job cost and sent bids/quotations for customer review. Processed customer carpet orders, schedules, and installations. Advised installation partners on carpet installation procedures. Created subcontracts for installation partners. Tracked, reported, and reconciled projects. Assisted in development, pricing, and administration of contracts for floor covering sales and installation. Navigated union presence at nonunion location.• Produced portions of training manual.• Completed 12-hour deadline for proposals to USDC courthouse system. Show less Completed daily phone correspondence with chemical companies, purchasing department, and accounting department. Contacted temporary agencies for staffing needs and reported timecards for temporary employees. Corrected hourly associate timecards and distributed weekly paychecks. Created weekly efficiency reports. Updated monthly reports for cost, quality, and waste. Selected reduced cost on janitorial supplies. Submitted and maintained yearly goals. Researched reduced cost for safety products.• Implemented monthly supervisor training/meetings.• Produced Microsoft PowerPoint presentations for monthly meetings. Show less

      • Account Coordinator

        Sept 1997 - Aug 2014
      • Administrative

        Sept 1997 - Jun 2011
    • Mohawk Industries

      Aug 2014 - Dec 2018
      Installation Services Turnkey Specialist

      Informed customers and installers of each project status from start to finish. Negotiated pricing with installation partners. Prepared internal job cost and sent bids/quotations for customer review. Processed customer carpet orders, schedules, and installations. Advised partners on carpet installation procedures. Created and sent subcontracts to installation partners. Tracked, reported, and reconciled projects. Assisted in development, pricing, and administration of contracts for floor covering sales and installation. Navigated logistics to ensure material delivery by project start. Input information for new project management software.• Managed multiple projects equaling $4,300,000.• Established filing system for department projects. Show less

    • Mohawk Group

      Oct 2018 - Nov 2020
      Contract Coordinator

      Reviewed requests for pricing/quotations. Performed contract business review with legal team. Created contractually obligated manual reporting without administrative/rebate fee. Updated price lists and submitted for approval. Assessed data and inspected, read, edited, and verified documents. Utilized SAP Ariba software to track current and legacy contracts.• Managed third-party dealer agreements. • Completed, submitted, and won state of Oklahoma contract for potential $2,500,000.

    • CONDITIONAIRE

      May 2021 - Apr 2024
      Office Manager
    • Eskola LLC Commercial Roofing & Waterproofing

      Apr 2024 - now
      Service Coordinator
  • Licenses & Certifications