Rita Gallagher, VP CSM PMP

Experience

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  Irish Government

  Mar 1988 - Jun 1989

  Junior Software Engineer

  Began IT career with six months comprehensive training in Programming using COBOL on Honeywell mainframe. Responsible for programming many enhancements and testing of the Corporate Taxation System and Budget Forecasting System for the Revenue Commission – this is the Irish equivalent of the IRS.

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  Co-Operative Insurance Society

  Jun 1989 - Jul 1991

  Software Engineer

  Responsible for developing program specifications, coding, code reviews and testing of various applications which included both new development and on-going enhancements to existing applications using COBOL, IBM Assembler and IDEAL. Experience on Pension, Mortgage, Fire & Accident Insurance and Life Assurance applications.

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  Cuyahoga County

  Nov 1991 - Sept 1994

  Programmer/Analyst

  Responsible for programming, analysis, testing and implementation of the Client Recipient Information System which was utilized by the Department of Human Services. This was a CICS/COBOL/DB2/IMS application running in an IBM Mainframe environment. Also provided 24x7 production support.

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  KeyBank

  Sept 1994 - Oct 1999

  Sr. Software Engineer/Systems Analyst
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  Dell

  Oct 1999 - Jul 2003

  Project Lead / IT Business Analyst

  • Led the IT effort for the initial phase of a major cross-functional Re-engineering program in EMEA - Involved the re-engineering of entire outbound logistics and merge process which touched every customer order - Management of virtual off-shore project team - Managed multiple external partners and opened 3 new fulfillment centers - Reduced delivery time to customers and delivered $12M in annualized benefits - Received 2003 Gold Team Award for Leadership role in EMEA• Led the IT effort for outsourcing the documentation kitting operation. - Provided both project management and business analysis for this initiative. - New system development and interfacing with an external partner to enable the merge of the documentation kitting into the outbound shipping process. - This initiative delivered $8M business savings. - Received 2001 Gold Leadership Award for EMEA. Show less

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  KeyBank

  Aug 2003 - Nov 2004

  Project Manager / Sr. Business Analyst
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  Dell

  Nov 2004 - Sept 2007

  Project/Program Manager

  Fulfilled the role of Program Manager, responsible for a portfolio of regional and global manufacturing and supply chain projects, incorporating multiple applications with project teams located in different regions globally. Responsible for delivery of the program of work, project resourcing, planning, status updates to business partners and senior management, managing risks and issues, escalations as required, through each phase of project from initial business requirements gathering to post-deployment stabilization and transition to production support team. • Program Manager leading the IT effort for a major cross-functional Re-engineering program in EMEA - Extensive multi-year program with phased deployments - Involved the re-engineering of entire outbound logistics and merge process which touched every customer order - Management of virtual off-shore project team - Coached junior project managers - Managed multiple external partners Show less

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  KeyBank

  Sept 2007 - Apr 2009

  Project Manager/Software Development Manager

  • Successfully managed a software development technology team comprising of Business Analysts and Software Engineers, with overall responsibility for multiple projects in the Commercial Credit & Risk area, delivered critical consolidated data from multiple loan systems along with the development of a new .NET tool for analytics and reporting on credit risk, asset quality, loss given default and probability of default. • Direct reporting responsibility for a team of Business Analysts and Software Engineers, including resource assignments, management of team budget, goal setting, performance reviews and coaching. • Provided strong leadership to enable the team to implement new tools and consolidated data from multiple loan systems which provided the ability for major decisions across the Commercial Credit Portfolio which was critical to the bank during the financial crisis in 2008/09. Show less

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  Diebold

  Jun 2009 - Aug 2012

  Global Project Manager

  • Leading global projects, utilizing strong project management discipline to meet business expectations while ensuring adherence to the policies and procedures of the Global Program Management Office. • Delivered Oracle ERP system to manufacturing facility in China to bring all related functions onto a single Global platform, improved productivity and provided centralized view of all related information. Accomplished this by managing a diverse multi-cultural project team with up to 100 team members which required excellent organization and flexibility to deal with the challenges of managing teams across multiple time zones.• Completed deployment of Oracle Finance & Service to business units in Spain, enabling the consolidation of information onto global platform and the retirement of legacy systems. Show less

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  Progressive Insurance

  Jun 2012 - Feb 2015

  IT Manager-Project Manager

  Oracle Business Intelligence:• Delivered OBIEE (11.1.1.7) for Corporate Finance Operations including Financial Reporting, Audit & Control, replacing an existing Data Warehouse – included all development and testing related to multiple Subject Areas incorporating DAC, Informatica and RPD changesOracle R12 Upgrade:• Delivered upgrade of Oracle Ebusiness Suite from 11.5.10 to R12, including retrofit of extensive complex customizations.• Managed large combined team of internal and external vendor resources, coordinating the efforts of team members.• Key member of leadership team – coordinating with Project Sponsors and Executive Leadership team.• Vendor management - overseeing SOW deliverables, managing change requests, tracking spend, managing escalations.• Responsible for leading all planning, execution, defect management, implementation and production warranty activities - ensuring adherence to established project methodology. Show less

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  Datalex

  Mar 2015 - Sept 2015

  Project Manager

  Datalex is a solution provider of choice to the world’s major airlines and travel distributors. The Datalex Travel Distribution Platform is a comprehensive multi CRS/GDS portfolio that enables advanced pricing, shopping, merchandising and personalisation across multiple sales channels and throughout the traveller journey.

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  PNC Financial Services Group

  Dec 2015 - Feb 2018

  Sr. Technical Project Manager / Assistant Vice President

  Delivery of multiple concurrent technical projects to support Retail Marketing business.Managing multi-million dollar budget.

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  PNC Financial Services

  Feb 2018 - now

  Vice President, Scrum Master