Asim Sami

Experience

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  Annjays International

  Mar 1999 - Apr 2000

  System Support Engineer, I/T Specialist

  Role and Responsibilities: • Installation, support and troubleshooting of Windows NT servers/ clients for customers. • Provide onsite support (hardware/ software troubleshooting and configuration) to customers. • As a team member implemented ticketing system (Oracle Base Software Developed by Annjays Engineers). That system was developed in Developer 2000 with Oracle 7.0 RDBMS background.

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  The National Commercial Bank - AlahliNCB

  Jun 2000 - Feb 2005

  Technical Residence Engineer by Al-Alamiah

  Role and Responsibilities: • Hardware (worth more than 40 million SR) installation and configuration. Implementation of front end Beam10 core banking application. This project was one of the biggest projects of NCB. We provided complete hardware to all the branches of NCB in Gulf countries.• Provide onsite support of Dell and Acer servers, workstations and laptops. This includes hardware and software installation, configurations and troubleshooting.• Installation and troubleshooting of Microsoft Operating Systems (Windows Server 2000, Windows 2000 Professional, Windows XP Professional and Windows 98) and various other applications as per customer requirements. • Provide preventive maintenance to all clients.• Develop and implement knowledge transfer sessions for end-users.• Evaluate performance, capacity and resolve bottlenecks of software’s/ applications.• Documentation of procedures and plans for user support. Show less

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  Hasoub

  Apr 2005 - Nov 2017

  Enterprise Sr.Consultant

  OBJECTIVE:I am ready to pursue mid-level position in the field of IT with regard to my solid background in data center management, system integration, pre-sales and post-sales systems, and other related areas.Role and Responsibilities: Being a Senior Team Lead my core responsibilities are:• Data center cables structure designing, health check and system integration.• Provide operation and management support to remote locations (country wide and overseas) like resolve users’ Active Directory connectivity issues through Dame Ware and WebEx. • Site Survey and technical meeting with customer and collection of relative information regarding project, discussed bottle neck, check points and future plans.• Project designing and planning of Hardware installation & system integration and contacting customers to ensure that the project is being implemented as per specifications.• Partner Portal administrator of Dell, Huawei, Symantec, Veeam, McAfee and Microsoft. I am responsible for team members’ certification competency gap, fill customer references and evidences, create and maintain users on web portals.• Assign jobs, distribute work load and responsibilities to team members and follow-ups. • Inspection of new hardware/equipment on receiving from vendors and ensure their specification/ quantity as per contract.• Contact vendors in case of any materials issues, wrong deliveries or missing items.• Conduct knowledge transfer sessions for customers and new employees. • Prepare project completion documents and handing over contracts. Show less

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  Forefront Technologies

  Nov 2017 - now

  Technical Services Manager

  Roles & Responsibilities as Senior Team Leader• Provide comprehensive end-to-end Solution Design and Delivery Services.• Provide Consultancy as "Technical Pre-Sales" for various Enterprise Solutions of Spectralogic Tape Backup library• Provide expertise to identify and translate customers' Business / Technical requirements into a desired and competitive solution.• Provide / Design expertise for complete “Technology Adoption Lifecycle” (Planning, Designing, Deploying, and Managing) of cost-effective solutions.• Visiting customers to the customer site survey and check the end-user requirements• Coordinating with the vendors to make sure the right solution and timely proposal delivery to meet the deadlines of the Bids, Tenders, and RFQs on Servers, Storage, and Backup Products from Spectra Logic, Dell EMC, HPE, Lenovo, Infortrend.• Supervised the team members and provided training to enable them to accomplish the day-to-day task.• Represented the Department on several occasions to keep the presence of the Business Unit and Company.• Responsible for Planning and Assigning required Certification to the team to maintain the current Partnership Level and for the achievement of Target Level. Show less