Matthew Baker

Experience

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  Eye Vision Associates

  Jun 2004 - May 2015

  Optical Manager

  • Develop and maintain relationships with industry manufacturers and distributors to increase business opportunities through new technology education and incentives.• Manage daily operations including: sales, customer service, staff employment, insurance reconciliation, inventory• 1 of 5 consultants nationwide to work with VSP Labs to correct manufacturing errors and document quality control throughout the lab system• Explain and demonstrate product effectiveness and how that will be beneficial to the consumers immediate and future needs• Oversee lab operations involving: equipment repairs, calibration, proper storage of chemicals, use of hand/power tools• Meticulous eyewear fabrication including, edging, hand edging, drilling, mounting, soldering, tinting, repairs Show less

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  Precision Eye Care

  May 2015 - Sept 2017

  Lab Manager

  • Train and assist staff members in digital freeform technology, including formulas for lens thickness, marginal astigmatism, chromatic aberrations, and high curve compensation. • Increase business opportunities by thoroughly understanding and describing new technology and incentives• Oversee and perform equipment repairs and calibration• Created an organizational plan of lab operations such as: consistent and cohesive orders, maintenance of time-in-lab records, and comprehensive final inspections. • Survey clients immediate and future needs to recommend the appropriate products per application• Consult with industry manufacturers and distributors to implement contractual agreements Show less

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  Eye Vision Associates

  Sept 2017 - Dec 2020

  Operations Manager

  • Install, maintain, and troubleshoot EMR (electronic medical records) software. • Added, deleted, and updated user account information or reset user password as needed. • Install and troubleshoot PC hardware for up to fifteen users. • Managed lab operations including: time in lab reports, quality inspections, waste reduction and equipment repairs and calibrations.•Implemented efficiencies to effectively manage patient flow and restructured front desk logistics.•Guided and mentored optical staff in effective sales techniques, material consolidation and waste reduction.•Developed and administered Orthokeratology contracts, pricing structures, scheduling procedures and marketing programs.•Conducted Orthokeratology consultations to educate patients on benefits and contraindications. •Dry eye clinic- Coordinated with vendor representatives, maintained adequate levels of inventory (amniotic membranes, pharmaceutical samples, testing equipment) and created in-office advertising to raise patient awareness.•HIPPA Compliance Officer- conducted HIPPA staff trainings, rectified issues related to PHI (protected health information) and maintained structural office compliance. Show less

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  U.S. Department of Veterans Affairs

  Jan 2021 - May 2023

  Contract Optician for PDS Consultants

  • Maintenance and calibration of electronic equipment used to measure patients’ pupillary distance and prescription. • Educate/train interns and patients about the technical aspects of prescriptions and expected adaptations.• Explain and demonstrate product effectiveness and how that will be beneficial to the consumers immediate and future needs.

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  Visionworks of America

  Jul 2023 - now

  • General Manager

    Jan 2024 - now

  • Licensed Retail Supervisor

    Jul 2023 - now