
Amy Lotsberg
Administrative Assistant/Data Entry/Internet Admin

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About me
Virtual Assistant, and Podcast Manager. Currently accepting clients for virtual assistant, podcast producer/mgmt work. Podcasts: The Activity Continues, Volsteadland, and Cozyland with more on the way.
Education

Hopkins High School
1981 - 1984Activities and Societies: Choir, plays, cheerleading

University of Minnesota
1984 - 1989Child PsychologyActivities and Societies: Also volunteered at WMMR, the college radio station.
Experience

Grow Biz International
Jan 1995 - Feb 2000Administrative Assistant/Data Entry/Internet AdminThis company is now called Winmark, but it was Grow Biz when I was there. I did data entry and other general administrative tasks. Delved a little into accounts payable.I also did a short stint as the Internet Administrator, overseeing the websites until that position was dissolved.

Collected Sounds Media, LLC
Jan 2000 - nowEditor/FounderI created this company (previously called Whimsical Productions) to offer web design and consultation services. I also created the website, Collected Sounds, which is dedicated to promoting independent musicians. But in 2021 I decided to pivot a bit and take on podcast production.I'm currently producing, writing, and co-hosting a podcast called The Activity Continues which is a TV recap show for the show The Dead Files. https://www.podpage.com/the-activity-continues/I also have a show called Volsteadland. It's a look at one of Minneapolis' biggest crime legends, Kid Cann. https://www.podpage.com/volsteadland/ Show less

Metro Crisis Coordination Program
Feb 2001 - Jun 2007Office Manger/Billing ManagerGeneral office management (Office Manager) as well as accepting and distributing referrals/cases for clients.Created and maintained filing systems.Maintained general upkeep of office.Participated on project to create Lotus Notes databasesDefined database specifications with input from system usersCreated databases in Lotus Notes, File Maker Pro, and OutlookHave advanced user knowledge of programming in Lotus Notes Domino Designer.Created written processes and training materials, including user manuals.Conducted training seminars for co-workers on use of Lotus Notes: databases, email and calendar.Created and implemented a process for office-wide billing system.Created database in Lotus Notes for invoicing and tracking purposes.Created financial reports for our Steering Committee using Lotus Notes and Excel spreadsheets.Interfaced with county case managers and financial workers to resolve billing issues in a timely manner. Show less

Coldwell Banker Commercial Griffin Companies
Jan 2008 - Jul 2012Administrative Specialist/MarketingAdministratively supported all the agents and brokers at the company, and perform other various general office management tasksMaintained the website, and designed a few "extra" websites using Word Press Provided company marketing, especially Social Media (Facebook, Twitter, YouTube, etc) Designed brochures, postcards, pamphlets, and executive summaries, for the purpose of marketing properties to be used at trade shows, conferences, and onlineWrote press releases and distributed them to local media as well as tracked press coverageCreated and maintained email mailing lists using online PHP softwareDesigned and distributed HTML emails Wrote processes and tutorials for the purpose of training other individuals Coordinated all of the activities involved in advertising, listing, sales and closings of propertiesCreated and maintained database of all listings to track expirationsScheduled meetings and workshopsMaintained office equipment and ordered suppliesCreated, edited and mailed correspondence to clients on behalf of co-workersHandled incoming and outgoing daily mail Conducted online/internet researchPerformed general secretarial tasks Show less

NAI Everest
Jul 2012 - Feb 2013Administrative SpecialistAdministratively supported all the agents and brokers at the company, and performed other various general office management tasks.Maintained company website, and designed a few "extra" websites using Word Press.Completed marketing for the properties: Designed flyers, eBooks, websites, postcards, presentations, etc. as well as some company marketing, especially Social Media (Facebook, Twitter, YouTube, etc).Wrote press releases and distributed them to local media as well as tracked press coverage.Wrote processes and tutorials for the purpose of leading training for other individuals.Coordinated all of the activities involved in advertising, listing, sales, and closings of properties.Maintained database of all listings to track expirations.Scheduled meetings and workshops. Show less

Software Dimensions - IIST
Feb 2013 - Dec 2013IT Office SupportActed as an online training center administrator, processing registrations, grades, and certificates.Produced and edited online courses (editing video for quality).Edited and produced course materials for public training events, and shipped to event locations.Managed social media for the company.Provided technical support and customer service via phone, Skype, and email.

Signature Consultants
Jun 2014 - Feb 2017Branch Operations AdministratorOffice Coordinator/Manager of the Minneapolis branch of Signature Consultants.Responsible for all aspects of administration and operation of the Minneapolis branch of Signature Consultants, which was at the time, the 15th Largest Staffing Firm in the US.Supervised the Administrative Assistant/Receptionist.Effectively prioritized workload to support a team of more than twenty sales managers and recruiters.Worked with Branch Manager to streamline daily operations and processes; enhancing productivity throughout the branch.Owned the entire HR on-boarding process of consultants and internal employees in the Minneapolis area.Gathered compliance documents from 3rd party vendors for placement of their employees at clients' job sites.Worked with Compliance Teams to properly complete a multi-stage process for on-boarding at 100% compliance with Do No Harm policies set forth by Signature's clients.Responsible for completion of all I-9 and E-verification for all consultants.Responsible for submitting background and drug screens and follow-up on outcome as needed.Dedicated to consultant care and ensuring consultants have an excellent experience with Signature.Help consultants with benefits, payroll/time entry, and other issues that arise while they're placed with Signature. Show less

Minneapolis Club
Feb 2017 - Apr 2020Executive Administrative AssistantManaged and organized all member committees (12) that were part of the Minneapolis Club:Maintained each committee's schedule, member roster, charters/rules, attendance, and vision.Prepared agendas, distribute materials (pre-and at meetings), took accurate notes, and distributed minutes.Worked with committee chairs to maintain their committee's quality of membership and purpose.Maintained a complete calendar of events and appointments for the General Manager of the Club.Performed administrative duties and general office tasks for the Executive team to include scheduling meetings and appointments, and internal and external correspondence.Created, designed, and distributed the monthly employee newsletterAssisted with HR-related services, including job postings, and organizing candidates.Managed employee anniversary and birthday policies and procedures (posters, raffle, gift cards).Scheduled and participated in all weekly management staff meetings, prepared agendas, took accurate notes and wrote and distributed minutes.Conducted research projects and created reports as needed.Advised and brainstormed on the marketing team and attended all marketing meetings.Created operations procedures and tutorials for staff training.Conducted training for coworkers on software systems, policies, and best practices.My position was eliminated as a result of COVID-19 as the company is running at a much smaller capacity. There is no longer a need for committee organization and the business office has far less employees. Show less
Licenses & Certifications
- View certificate

The Science of Well-Being
CourseraOct 2020 - View certificate

Social Psychology
CourseraMar 2021 - View certificate

Introduction to Personal Branding
CourseraSept 2020 - View certificate

Finding Purpose and Meaning In Life: Living for What Matters Most
CourseraSept 2020 - View certificate

Biohacking Your Brain's Health
CourseraJan 2021 - View certificate

Creative Writing: The Craft of Plot
CourseraDec 2020 - View certificate

The Science of Success: What Researchers Know that You Should Know
CourseraNov 2020 - View certificate

Learning How to Learn: Powerful mental tools to help you master tough subjects
CourseraJan 2021
Languages
- enEnglish
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