
Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF Veteran
Security Forces

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About me
A medical provider’s best friend. Healthcare services consultant. A resource for patients, practices & hospitals for 15 years. My passions are senior care, advocating for those in need and training future professionals.
Education

National American University Harold D. Buckingham Graduate School
2013 - 2013Masters of Management Health Care Administration 4.0 GPA
Okaloosa Walton College
2000 - 2004Associate of Arts and Sciences - AAS Industrial Management
National American University
2005 - 2007Bachelor of Science (BS) Health Care Management 3.7
Sanford-Brown College-Atlanta
2010 - 2011Certificate Medical Assistant 4.0 GPAValedictorian

Community College of the Air Force
1999 - 2005Associate of Arts and Sciences (A.A.S.) Criminal Justice
Experience

United States Air Force
Feb 1999 - Jan 2005Security ForcesLaw Enforcement, Security, Resource Protection. Airman of the Year 2000 - 96 Security Forces Squadron, Eglin Air Force Base, FL. Deployed to Middle East for Operation Enduring Freedom for 9/11. Combat Veteran.

Showcase Cinemas
Feb 2005 - Apr 2005Customer Service ManagerInventory, Customer Service, Supervison

Cosmetic Essence Innovations
Apr 2005 - Sept 2008R&D Lab Senior Product Shipping Coordinator & Chemical Inventory SpecialistShipping raw materials, inventory control

Office of Andras Peter, M.D.
May 2006 - May 2007Medical Office ManagerMedical Office Duties

Robertet Group
Sept 2008 - Apr 2010Raw Materials Shipping & Receiving ManagerActively managed the Shipping/Receiving raw materials department. Exceeded department goals for 2008 & 2009 resulting in customers meeting their fragrance and flavor goals.

AlliedBarton Security Services
Jan 2010 - Jan 2012Emergency Department Security Guard at Northside Hospital ForsythProvided a safe and secure environment for the Northside Hospital Forsyth emergency department, women's center, and main hospital. Responded to alarms & detained 10-13's.

AVGROUP
May 2010 - Jul 2010Shipping ManagerShipped aircraft parts to sites for repair and maintenance of grounded aircrafts. Conducted inventory management. Supervised staff.

FusionSleep
Apr 2011 - Oct 2017Medical Office ManagerClinic Manager 07/2016 – 11/2017 Referral Department Manager 12/2015 – 07/2016 Durable Medical Equipment Department Manager 11/2015 – 12/2015 Patient Care Manager 12/2014 – 11/2015 Lead Case Manager 12/2012 – 12/2014 Case Manager 12/2011 – 12/2012 Medical Assistant 04/2011 – 12/2011

Physicians Immediate Med
Jul 2014 - Feb 2015Urgent Care Patient Care TechTriaged patients, drew blood, started IVs, administered Strep, Flu tests & shots, assisted doctors with procedures, performed X-rays EKGs, and ran blood tests resulting in patient treatment & satisfaction.

Vessel Health Services
Oct 2017 - Sept 2018Clinic Director and Medicare Program MarketerProvided direct management of clinical operations over multiple practices, supervise Wellness Care Specialists, managed process functions and logistics with clients, ensured quality control over patient care, created and manage clinical policies and protocols, assisted in on-boarding of new clients to ensure customer satisfaction, engaged in provider relations, interviewed and hired new staff, trained and coordinated new employees, processed employee payroll, maintained employee handbook, maintained and managed patient lists for each client for scheduling and eligibility, actively coordinated with scheduling resources in order to ensure maximum Wellness Care Specialist utilization, responsible for monitoring reimbursement with practice billing personal, kept documentation compliant with Medicare and private insurers, offered an environment for professional learning and growth to all team members, focused on delivering the best patient care possible while maintaining a positive, uplifting attitude that ensures a quality relationship between the clients and their patients, responsible for the quality of the tests and screenings that are being delivered to the clients' patients, and implement improvements that would positively impact the patient care. Marketed program to physicians practices and onboarded new contracted accounts. Show less

Surmount Physicians Services
Oct 2018 - Jun 2020Physician Consultant for Pinnacle Allergy and Topple Diagnostics Sales TeamsHelped medical practices increase revenue through growth mindset using tertiary services. Generated new business, drove client utilization, qualified new leads and followed up on leads, ensured that sales metrics were met, worked with teamates who delever the service, established and maintained strong client relationships, played a key role on boarding new clients, identify and coordinate activities with key selling influences, prospected and built new business in assigned territory, delivered sales presentations and executive account management. Show less

AMEDISYS HOME HEALTH
Jun 2020 - Jul 2022Business Development Account ExecutiveBuilt and maintained professional relationships with key referral sources. Generated patient referrals by helping physicians and referral sources understand the benefit of quality patient care at home. Served as a patient advocate, following the patients referred and working with the clinicians through a team based approach along with the referring clinician to ensure quality outcomes. Developed strategic plans to successfully manage and grow accounts and market share. Forecasted needs, set priorities and executed business strategy. Set and achieve goals for sales revenues. Meet with and presented the benefits of patient care at home to physicians and other referral sources in the medical community. Grew market share by obtaining referrals and increased participation in the Amedisys programs. Communicated effectively with all members of the health care delivery team. Regularly met and inform the operational team, clinical team, and business development team of new patient referrals and received updates regarding the referred patients. Promoted from Area Manager to Account Executive in six months. Show less

Enhabit Home Health & Hospice
Aug 2022 - Nov 2023Business Development Senior Account Executive and Community Care Division ManagerRepresented the Agency in activities involving professional contacts with physicians, facilities and senior living communities, professional associations, and similar health groups and institutions, to apprise them of the availability of the agency’s Medicare services.Enhanced account relationships with a strong emphasis on senior housing environments to include: Assisted Living Facilities, Independent Living Facilities, Residential Care communities, and similar health groups and institutions. Monitored service provision through ongoing quality assurance sales calls with referral source contacts. Direct marketing and sales of Community Care Programs through the Agency and payor sources. Drove sales to meet and/or exceed admission goals.Peer trained new Area Managers.Recruited, interviewed, hired, and trained Area Sales Managers to serve our Community Care Program.Guided the development and implementation of sales strategies and develop plans to enhance market share, operating margins and Enhabit's image to clients.Reviewed and analyzed branch office admission and non-admission data and trends on a weekly, monthly and quarterly basis, per office, per Area Sales Manager, and per referral source.Communicated weekly with Regional Vice President of Sales to discuss account strategies and ensure appropriate messaging for Area Sales Managers to move these accounts forward.Communicated with each Area Sales Manager on a weekly basis to discuss sales strategies with their accounts.Ensured Area Sales Managers are targeting the accounts with the most potential as well as to create new territories when there are an ample number of underserved accounts.Developed Area Sales Managers to perform at their highest potential in order to achieve performance goals. Show less

Inspire Hospice and Palliative Care
Nov 2023 - nowCommunity Relations RepresentativeEducate physician offices on the benefits of hospice services.Educate and guide patients and families about the benefits and processes of hospice placement.Identify and properly qualify opportunities, making presentations to key decision makers and overcoming objections.Perform market research and analysis.Assist with public relations outreach through speaking engagements, in-services and other involvement in community organizations and co-marketing with allied healthcare professionals. Show less
Licenses & Certifications

Basic HIPAA Privacy & Security
The HIPAA GroupApr 2011- View certificate

Six Sigma White Belt Certificate of Achievement
Six Sigma Online; Aveta Business InstituteMar 2016 
Module 4 - Healthcare Informatics
ResMedDec 2016- View certificate

Completion of Duolingo Spanish Course
DuolingoAug 2017 
2016 Ransomware for Hospitals Training
KnowBe4Oct 2016- View certificate

Online Anaphylaxis and Epinephrine Auto-Injector
American Red CrossNov 2019 
Module 2 - Devices for Treating Sleep-disordered Breathing
ResMedAug 2016
2016 Basics of Medical Practice Credit Card Security
KnowBe4Oct 2016
Module 1 - An Introduction to Sleep-disordered Breathing
ResMedFeb 2016
Certified Medical Assistant (CMA)
American Medical TechnologistsJul 2011
BLS Instructor
American Heart AssociationNov 2015
Kevin Mitnick Security Awareness Training 2016
KnowBe4Jun 2016
Alzheimer and Dementia Care
Wilson Shepard Education Associates
2016 Handling Sensitive Information
KnowBe4Oct 2016
Registered Phlebotomy Technician
American Medical TechnologistsOct 2012
Fire Safety Officer
AlliedBarton Security ServicesApr 2010
HR101 Training for Healtcare Supervisors & Managers
TriNetMar 2016
CareCredit Certification
CareCreditJan 2016
Managing Multiple Projects, Objectives and Deadlines
SkillPathMar 2009
Hazardous Material Shipping
Cosmetic Essence InnovationsJun 2005
Module 3 - Masks for Treating Sleep-disordered Breathing
ResMedAug 2016.webp)
Allergen Extract Mixing Certificate
American College of Allergy, Asthma and Immunology (ACAAI)Nov 2019
Volunteer Experience
Meal delivery
Issued by Meals by Grace on Nov 2023
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranFundraiser
Issued by Wounded Warrior Project on Oct 2022
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF Veteran11-12 year old boys Basketball Coach
Issued by Forsyth County Parks and Recreation on Nov 2019
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranMeal Delivery
Issued by Meals on Wheels on Jan 2002
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranFood Server
Issued by The Gateway Center Homeless Shelter on Jan 2011
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranAssistant Scout Master
Issued by Boy Scouts of America on Jan 2007
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranYouth Basketball Coach
Issued by Old Bridge Township Department of Recreation on Jan 2008
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranCampus Advisory Board Member
Issued by Sanford Brown College - Atlanta on Dec 2014
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranChaperone & Tutor
Issued by Big Brother Big Sister Foundation on Jan 2003
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranEglin Air Force Base Drill Team
Issued by US Air Force Honor Guard on Jan 2000
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranCareer Day Presenter
Issued by Level Creek Elementary School on Mar 2016
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranArtist
Issued by Raritan Bay Medical Center on Dec 1996
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranYouth Mentor
Issued by Jesse's House on Nov 2016
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranBoxed Meal Packer
Issued by Atlanta Cares Hurricane Relief Project on Sept 2017
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF VeteranVoluntary Provision of Emergency Services Program (VPESP)
Issued by Spirit Airlines on Sept 2017
Associated with Bob A. Ditaranto MHA, CMA, RPT, Hospice Educator, USAF Veteran
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