Ken Leonard

Experience

• 

  Dunnes Stores

  Jan 1996 - Jan 2001

  • Responsible for managing the grocery department of the store.• Develop and maintain high store standards and maximise sales while controlling costs to set budgets. • Manage variations by carrying out stock takes and identifying areas of concern.• Implemented the change to EPOS and scanning.• Lead and motivate the management team and staff to deliver standards.• Prepare weekly reports for Regional Manager and Store Operations HO.• Manage stock and ordering procedures• Plan, manage and implement instore promotional activity as per operational guidelines. Show less

  • Retail Store Manager

    Jan 1999 - Jan 2001

  • Assistant Grocery Manager

    Jun 1998 - Jan 1999

  • Assistant Grocery Manager

    Jan 1998 - Jan 1999

  • Assistant Grocery Manager

    Jan 1997 - Jan 1998

  • Trainee Grocery Manager

    Jan 1996 - Jan 1997
• 

  Supervalu Macroom

  Jan 2001 - now

  Retail Manager

  Store Manager responsible for the day-to-day management of a retail supermarket, driving sales, service, productivity and standards while maintaining costs within agreed budgets. • Deliver a customer focused store experience that ensures customer loyalty and builds the reputation of the SuperValu brand.• Manage a team of 35 staff, ensuring high customer service standards through training and motivation of employees. • Preparation of weekly and monthly reports for business owner.• Full responsibility of stock control, wastage, profit margins, staff training and customer care.• Drive sales and ensure lowest cost to company by monitoring overheads and ensuring operating costs are under control.• Have implemented significant change since commencing employment (operational and structural). • Maximize sales through managing store standards to a high level ensuring stock levels, availability of stock/promotion lines and customer service are consistently to a high standard.• Manage stock-taking at both store and department level and use reports to identify and rectify areas of concern.• Ensure all external costs from suppliers and contractors are cost efficient for the business.• Lead and develop the store team to work with the other staff in achieving the high standards required to maximize sales and control margin and costs.• To manage staff in store to ensure all HACCP/ Health & Safety and employment legislation and disciplinary procedures are adhered to.• Ensure proper EPOS reports are used as a tool to ensure all aspects of the business are efficiently managed.• Be able to identify any opportunities or threats within the market and react accordingly.• Plan and implement store promotional and marketing activity and carry out regular customer panels to gain feedback and ideas to help grow and maintain sales.• Set budgets for department charge hands and encourage them to bring their own ideas to the business. Show less