Ardavan Hosseini

Experience

• 

  Ted Rogers Students'​ Society

  Jan 2015 - Sept 2015

  Account Manager
• 

  BMO Financial Group

  Jul 2015 - Sept 2016

  Customer Service Representative

  • Consistently exceeded target sales revenue by 150%; Quarter 4 (2015), 400%• Resolved clients’ product and service problems; defined cause of the problem, selected and explained the best solution to solve the problem, expedited correction or adjustment, followed up to ensure resolution

• 

  Ryerson University

  Sept 2016 - Jan 2017

  Tri-Mentoring Program

  • Mentor

    Sept 2016 - Jan 2017

  • Business Analyst/ Project Coordinator

    Sept 2016 - Jan 2017
• 

  Flipp

  Jul 2017 - Feb 2019

  Retail Technology Application - Reinventing the Way People Shop• Educate retailers on the strategic value of the Flipp platform by identifying and preparing market research reports and PowerPoint presentations after analyzing retailer trends and statistics• Tableau and Periscope to pull data, Excel to analyze• Supported 6 Enterprise Accounts by acting as a point of contact between Flipp and the retailer• Acted as a subject matter expert on assigned portfolio and provided clients with analytics and insights • Planned and executed Google and Facebook media campaigns• Facilitate requirements gathering sessions, proactively drawing out requirements from stakeholders• Work cross-functionally with teams internally to ensure deliverables are being met Visa mindre • Supported the Partner Analytics team to drive business using: (a) Incremental Test to understand lift in-store trips by promoting ads(b) A/B to measure lift from Organic to Premium ads• Planning, Scheduling, Executing, and Maintaining the day-to-day management of 5-15 partner projects per week• Gathering assets, project requirements from partners and leading enhancement of their flyer experience using process optimization to reach weekly and, overarching yearly goals• Initiated project to reduce time spent by Outsourcing team to review and action JIRA (Agile PM tracking software) tickets; aimed to reduce costs • Carrying out Quality Control steps to avoid errors and risks Visa mindre

  • Partner Account Manager

    Jul 2018 - Feb 2019

  • Operations Project Coordinator

    Jul 2017 - Jul 2018
• 

  Benevity

  Jan 2019 - Jan 2020

  Project Manager - Implementations

  Corporate Purpose SolutionResponsible for implementation and delivery of product features with new clients and enhancements for existing clients including, Nordstrom, Atlassian, Exxon Mobil, Blue Cross Blue Shield Michigan, WellCare Health Plans (Acquired by Centene), etc.Achievements:• Improved a Time to Value (Sales Handoff to Project close) of 47 days; 73 days below average implementation project timeline• Facilitated discovery sessions and product demos to gather feedback & requirements, project complexity, and bridged processes• Collaborated with other Project Managers, Consultants, Customer Success Managers, and technical teams to develop solutions to meet client requirements and identify new opportunities for clients to benefit from the use of Benevity product features.• Create documentation; Risk Log, SSAE- Project Charter, Staging Site Launch, Budget Auth., Launch Authorization + Closeout• Conducted project status meetings and provide regular status reporting to clients, including risk logs and stakeholder registers, for ongoing mitigation• Conducted smoke testing, acceptance testing walkthroughs, user training sessions, approval workflow/ user journey • Experience succinctly identifying product gaps/ implementation risks, and concisely communicating them to Product dev. Agile teams Visa mindre

• 

  VerticalScope Inc.

  Jan 2020 - Jun 2021

  Junior Product Manager - SEO, Growth and Site Migrations

  VerticalScope operates a cloud-based digital community platform for online enthusiast communities that serves 100MM+ monthly active users with 50MM+ members, 1200+ enthusiast websites, and 1.7B+ posts of content.• Regained 25% unique users post-platform migration by building and prioritizing an SEO product roadmap to increase engagement for 1200+ enthusiast websites, translating requirements into refined user stories for a team of engineers, and QA• Successfully migrated 1000+ websites from 6 codebases to 1 unified platform by analyzing plugin and website engagement data• Developed PRDs and product specs of 3 new features with the collaboration of QA, tech lead, and UI/UX designer Visa mindre

• 

  Seismic

  Jul 2021 - Jun 2022

  Product Manager - NewsCenter

  Seismic is a Sales Enablement solution (B2B) that empowers customer-facing teams with tools, and insights that have helped sales reps bring in 65% more revenue, 32% more leads in the pipeline, and a 350% increase in content usage• Attained stakeholder buy-in, including the C-level, and VPs, through negotiation & and gained alignment on the product vision by conceiving 1 product roadmap summarizing the team's bi-annually product strategy with formulation sessions• Increased revenue by 20% through leading the successful discovery and delivery of a Seller-persona focused News app by integrating various news APIs & and collaborating with an agile & and data-driven team of 25 engineers, 1 designer, 2 QA, and 1 business analyst in 3 time zones• Helped increase customer NPS by 15% by leading discover/ demo calls to understand feedback and solutions for a problem; working with several scrum teams to release UI to alleviate UX pain point• Improved Seismic's news app engagement by 13% by conducting market research, user interviews, creating dashboards, gathering/ analyzing data, and implementing user feedback; evaluated and measured metrics on a regular basis Visa mindre

• 

  Plato

  Feb 2022 - Jan 2023

  Mentor - Product Management
• 

  Noibu

  Jun 2022 - Jan 2023

  Product Manager

  Corporate Lay-OffNoibu is the industry leader in eCommerce error monitoring and lost revenue prevention which has helped some of the leading brands in the world detect and resolve +2,000,000 errors.• Increased fixed issues by 11% in 3 months; released predictive ML feature that lets users know if e-commerce issues can be resolved• Renewed 2.1M dollars in ARR within a year by end-to-end execution, including the design & agile development, of the app & an admin panel through spearheading a cross-functional Scrum team of 18 engineers, 2 designers, 1 product marketer, 1 QA, 1 technical writer• Built product roadmap for 2 engineering squads, supported the team in understanding the user and business problems• Improved Customer Retention Rate by 13% from 70% to 83% through direct customer communication to identify pain points with the product and respond with features and product solutions• Improved client metrics by leading +10 business analysis & market research projects, like customer segmentation, with a data scientist, using advanced data analytics, influencing workflow, and increasing a client's e-commerce revenue by 18% within a quarter Visa mindre

• 

  Airbnb

  Jul 2022 - Mar 2024

  SuperHost

  Converting my investments into short-term and mid-term rentals for high-volume cash flow. I believe in providing a prime location and high-standard space. We asked every single customer at the end of their stay, how can we make it better? I put a high emphasis on creating an outstanding guest experience resulting in an average of 4.8/5 stars.I handle everything from setting the booking price, responding to guest needs, and ensuring quality stay and cleanliness, to Market research and comparison for the area. Visa mindre

• 

  PreSales Collective

  Nov 2023 - now

  Member
• 

  Unbounded

  Jan 2024 - Jan 2024

  I have developed a passion for building community relationships through my newfound appreciation and dedication toward cold exposure and contrast therapy. As an Unbounded Brand Ambassador, my goal is to maintain strong bonds with people and work towards supporting a wide community base while creating lasting impressions. I support this mission by being a lighthouse for the brand to create lasting relationships built on trust and consistency.

  • Ambassador

    Jan 2023 - Jan 2024

  • Manager, Business Development & Partnerships

    Jan 2024 - Mar 2024
• 

  Oyster®

  Mar 2024 - Apr 2025

  Global Sales

  Q1 2025 - 156%Q4 2024 - 181% Q3 2024 - 180%Q2 Ramp 2024 - 365%

• 

  RevGenius

  Jun 2024 - now

  Member
• 

  Common Room

  Apr 2025 - now

  Sales Development Representative