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JYOTSNA NANAWARE

JYOTSNA NANAWARE

Help Desk Engineer

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location of JYOTSNA NANAWAREPune, Maharashtra, India

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  • Timeline

  • About me

    Working as Tech.Support Specialist

  • Education

    • Savitribai Phule Pune University

      2015 - 2017
      Post graduation diploma in business management Information Technology

  • Experience

    • Thyssenkrupp

      Mar 2013 - Jul 2016
      Help Desk Engineer

    • Nexdigm (Formerly SKP)

      Jul 2016 - Nov 2020

      • Senior Technical Support Executive

        Sept 2020 - Nov 2020

      • Technical Support Executive

        Jul 2016 - Nov 2020

    • SKP Group

      Jul 2016 - Jul 2016
      Technical Support Executive

    • Sistema Biobolsa / Sistema.bio

      Nov 2020 - Feb 2022
      Associate Specialist

      Helpdesk Associate sistema bio

    • FIS

      Feb 2022 - now
      Senior System Administrator

  • Licenses & Certifications

    • Microsoft 365 Fundamentals: MS-900 +Practice Questions

      Udemy
      Sept 2020

    • ITIL Foundation Level

      PeopleCert

    • Six Sigma green belt project

      SKP Group
      Jun 2017

    • Certified Agile Scrum (ASF) Foundation

      GSDC - Global Skill Development Council
      Nov 2019