Allison Turner

Experience

• 

  UCF Burnett Honors College

  May 2021 - Dec 2022

  Served as a Team Leader and teaching assistant for the Freshmen Honors Symposium course during the Fall 2021 and Fall 2022 semesters. Facilitated weekly breakout discussions following lectures, monitored student progress (assignments and attendance), and planned a variety of social and cultural events to foster team engagement. Additionally, participated in weekly meetings to align course objectives and support student success. Mentored incoming Honors Freshmen during Orientation at the University of Central Florida (UCF), guiding them through course and schedule planning while introducing them to Honors programs, clubs, and campus resources. Served as a go-to resource for questions about academic life and campus culture, ensuring a smooth transition into the UCF community.

  • Honors Symposium Team Leader

    Aug 2021 - Dec 2022

  • Honors Orientation Ambassador

    May 2021 - Jun 2022
• 

  Mathnasium - KV

  Dec 2021 - May 2023

  Instructor

  Worked as a Math Instructor at Mathnasium, providing personalized math tutoring to students of all ages and skill levels. Delivered tailored instruction in topics ranging from basic arithmetic to advanced algebra and calculus, adapting teaching methods to suit individual learning styles. Fostered a positive learning environment to build students' confidence and improve their mathematical understanding and problem-solving skills. Contributed to student success by helping them achieve academic goals and develop a love for math. Show less

• 

  IBM

  Jun 2022 - Aug 2022

  IBM Accelerate Software Development

  Successfully completed weekly, immersive training sessions that combined lectures, hands-on assignments, and real-world projects focused on full stack development, application security, and the software development lifecycle. Earned the IBM Accelerate – Software Developer Badge, demonstrating a rigorous commitment to enhancing technical skills and industry best practices. This experience sharpened my front-end and back-end development capabilities while deepening my understanding of secure coding and efficient software delivery processes Show less

• 

  UCF College of Engineering & Computer Science

  Jan 2023 - Dec 2024

  Undergraduate Teaching Assistant

  Served as a Teaching Assistant for Introduction to Programming with C, holding weekly office hours to support students with assignments, clarify programming concepts, and help them prepare for exams. Provided guidance to over 1,500 students over the course of 2 years, ensuring they built a solid foundation in C programming.

• 

  Florida Blue

  May 2023 - now

  I designed, developed, and maintained full-stack applications by leveraging React for user interfaces and Node.js/Express/Go for backend services. I built and integrated RESTful APIs to facilitate client-server communication. Deployed applications using Jenkins, GitLab, and OpenShift as part of a robust CI/CD pipeline, streamlining code integration, automated testing, and seamless deployment. I provided production support to a tier 1 application by promptly addressing incident tickets and coordinating resolutions with depending teams. I served as the primary developer for a Node.js migration project (from Node 16 to Node 20) and led security vulnerability mitigation efforts. I served as the front-end developer for an Alerts Center project, developing the interface that displays critical, real-time information to healthcare customer service advocates during their phone interactions with customers. I also created comprehensive technical documentation for code, APIs, and integrations, supporting knowledge sharing across cross-functional teams. Show less As a Full-Time Summer IT Developer Intern at Florida Blue/GuideWell, I developed and implemented a predictive analytics Splunk dashboard to monitor service traffic, which I presented to company VPs. I debugged and resolved issues in multiple web applications, improving software reliability and user experience. I tested RESTful APIs using Postman, authored OpenAPI documentation, and wrote JSDoc comments to enhance code maintainability and documentation. Additionally, I gained hands-on experience with Agile methodologies and project management as well as collaborated with cross-functional teams to deliver impactful solutions. As a Part-Time Fall/Spring Intern, I developed and executed comprehensive unit tests to ensure the quality and reliability of new projects. Additionally, I leveraged Splunk machine learning algorithms to analyze data from lookup tables and predict future outages and metrics, enhancing both the application's performance and proactive monitoring capabilities. Show less

  • Associate IT Developer

    Jun 2024 - now

  • Intern IT Developer

    May 2023 - May 2024