Deep Enrich
Sarita Roy
11 followers
Jharkhand, India
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About me
Bachelor of Technology - BTech at National Institute of Science and Technology (NIST), Berhampur
Education
%2C%20Berhampur.webp)
National Institute of Science and Technology (NIST), Berhampur
2014 - 2018Bachelor of Technology - BTech electical and Electronics engineering
Experience
Tech Mahindra
Aug 2018 - nowtechnical support desk
Aug 2018 - nowtechnical support desk
Aug 2018 - now
Licenses & Certifications
- View certificate
Building Rapport with Customers
LinkedInAug 2020
- View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInAug 2020 - View certificate
Become a Customer Service Specialist
LinkedInAug 2020 - View certificate
Customer Service: Handling Abusive Customers
LinkedInAug 2020 - View certificate
Customer Service: Call Control Strategies
LinkedInAug 2020 - View certificate
Customer Service: Serving Customers Through Chat and Text
LinkedInAug 2020 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInAug 2020 - View certificate
Customer Service Foundations
LinkedInAug 2020 - View certificate
De-Escalating Intense Situations
LinkedInAug 2020
Honors & Awards
- Awarded to Sarita RoyAwarded Business English Certification Preliminary from University of Cambridge Cambridge University
Languages
- enEnglish
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