
Phil Rose
Customer Service Representative

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About me
Branch Manager
Education

Financial Stability Institute of the Bank of International Settlements
2017 -Certificate Insurance Supervision
CFA Institute
2013 - 2016Certified Chartered Financial AnalystSuccessfully completed the Chartered Financial Analyst Level 1 Exam in December 2014.

Faculdade de Economia da Universidade do Porto
2012 - 2014Master's degree Finance 16/20Activities and Societies: FEP Finance Club

Association of Anti-Money Laundering Specialists
2011 - 2011Certificate in Anti-Money Laundering Anti-Money Laundering Pass
University of the West Indies, Mona Campus
2007 - 2010Bachelor's degree Banking and Finance Upper Second (Honours)Activities and Societies: Chancellor Hall's Uplifting Brothers Society (CUBS) Antigua and Barbuda Students Association of Jamaica (ABSAJAM)
Experience

Antigua Commercial Bank
Jul 2007 - Sept 2010Customer Service RepresentativeAssisted customers with financial transactions including deposits, withdrawals, cash advances and foreign exchange.Handled cash to deal with customer's requests. Managed cash effectively to ensure timely balancing at end of each day. Followed policies to ensure compliance in all matters and escalated transactions as needed. Independently handled customers' queries or escalated matters, if so required.

International Monetary Fund
Oct 2010 - Sept 2012Research AssistantConducted, analysed and presented data. Conducted literature reviews.Prepared and edited articles, reports and presentations. Compiled, summarized and disseminated news articles. Attended ongoing and regular briefings and training sessions.

FEP Finance Club
Apr 2013 - Jul 2014Financial Markets Team MemberResponsible for the implementation and the performance of equity portfolios.

Accounting Solutions
Oct 2014 - Sept 2015Financial AnalystProvide Financial Advice and Conduct Due Diligence for ClientsFormulate budgets and Retirement Plans for Various ClientelePreparation of Financial Statements and Filing of Tax ReturnsAssist in the Performance of AuditsPayroll processing for various clients

Ministry of Finance, Government of Antigua and Barbuda
Oct 2015 - Sept 2016Internal Audit ManagerManage the planning and conducting of internal audits.Make recommendations to improve central government’s governance, risk management and control processes. Confirm conformance with audit standards and the quality of audit processes and products.

Financial Services Regulatory Commission
Oct 2016 - Oct 2024Senior Regulatory Team SupportReview applications for the licensing of financial institutions.Ensure the compliance with applicable laws, regulations, and international prudential requirements of a portfolio of licensed financial institutions. Conduct off-site and on-site examinations of a portfolio of licensed financial institutions.

Gallagher
May 2024 - nowBranch Manager
Licenses & Certifications

Certified Anti-Money Laundering Specialist
Association of Certified Anti-Money Laundering SpecialistsApr 2012
Volunteer Experience
Vice-President
Issued by Chancellor Hall's Uplifting Brother Society on May 2009
Associated with Phil RosePresident
Issued by Antigua and Barbuda Students Association of Jamaica on Jul 2009
Associated with Phil Rose
Languages
- enEnglish
- spSpanish
- poPortuguese
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