Francesca Pitts

Experience

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  Health Designs

  Aug 2005 - Aug 2007

  Health Educator

  Performed various duties of station according to client or Team Lead feedback. Conducted health screenings which consisted of Body fat check via Omron, cholesterol check via fingerstick and Cholestech machine and manual blood pressure readings.Clients included Florida Blue (2000 + employees), Budweiser Brewery (500 + employees) and Baptist Health System with 1000+ employees. Delivered Health Coaching based on screening results. Managed all internal communications from staffing consultants. Submitted all invoices to Corporate Wellness contacts. Submitted an average of 200 invoices/records on a monthly basis. Designed and implemented health risk assessments which consisted of evaluations of physical activity, nutrition, and overall general health. Designed, developed and executed marketing campaigns and marketing materials. Show less

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  Curves

  Sept 2007 - Sept 2008

  Health and Wellness Leader

  Partnered one-on-one with clients to identify their fitness & weight loss goal challenges. Established realistic dietary goals and and implement weight management programs utilizing existing eating plans (e.g Whole 30, The Zone, South Beach Diet). Reviewed, monitored and tracked member results; based on individual results, programs were continually modified and programs resulting on ongoing positive health outcomes. Provided weekly in-person or telephonic consultative sessions. Performed customer outreach to inactive clients, resulting in 30 reactivated clients within six months. Managed employee timecard submissions, bank deposits and provided additional administrative support as needed. Show less

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  State Farm

  Nov 2007 - Mar 2010

  Claims Representative

  Helping the customer know where to find the answers to a variety of insurance-related questions and to understand the next steps in the processProvided emergency assistance and taking detailed messages for agents and claims personnel as neededProvided excellent customer experienceCommunicated with customers in a courteous manner using approved scripts via phone or written correspondenceWorking in a collaborative team environment while meeting quality standardsBeing accountable to their team, their work and their schedule Show less

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  Blue Cross Blue Shield YMCA

  Apr 2008 - Oct 2016

  Health And Wellness Director

  Directed and helped managed the development, operations and growth of the corporate wellness programs at Blue Cross Blue Shield.Helped to design, develop, implement and evaluate all wellness and fitness programs for all Blue Cross Blue Shield Corporate Y employees. Established new program activities and expanded program within the community in accordance with the YMCA association and branch strategic plans (Diabetes prevention program, At Risk Weight Loss Prevention)Developed and promoted regular program schedules to provide creative and value-added classes programs and services for employees.Recruited, hired, trained, evaluated and supervised staff and volunteers in assigned areas. Recruited and maintained volunteer database of 200 volunteers for Annual "Give to the Y" fundraising campaign. Managed record system for all staff wellness certifications and equipment inventory. Show less

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  Plus One an Optum Company

  Jan 2017 - Sept 2018

  General Manager

  Managed and directed all operations, staffing, revenue and expense goals, and marketing aspects of the site. Acted as a direct liaison between Plus One and the Client's supervising department.Assisted Client Coordinator in the marketing, promotion, planning, and staffing of all programs. Assisted in financial reporting such as budgeting, forecasting, and strategic business planning. Used customer skills to network, engage, and interact with all clients, guests, and participants .Effectively engaged with members through teaching fitness classes and one on one training Show less

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  Universal Studios Hollywood, Paramount Studio, Burbank Disney Studio

  Jan 2018 - Jun 2020

  Group Fitness Instructor

  Motivate participants to maintain effort, while observing and informing them of proper form and breathing techniques in order to maximize benefits Focus on coordinating a variety of movements for each muscle group resulting in a comprehensive total body fitness routineMonitor participants' progress and movement, evaluating for individuals' abilities and fitness level and adapt program or suggest appropriate exercise substitution to facilitate continuous progressDemonstrate routine while exhibiting proper form and observe participants to inform them of correctiveProvide nutritional assessment, education and outside resources in order to support clients fitness goal Show less

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  AltaMed Health Services

  Sept 2018 - Jun 2020

  Wellness Program (Manager)

  Responsible for the planning, design, implementation, delivery and evaluation of comprehensive corporate wellness programs including:Wellness Center activities and challenges, Employee Wellness Vitality Platform Challenges (identify challenge topic (( mental, nutrition, physical activity, prevention)), create flyers for marketing, write weekly challenge emails, seek approvals, review content, overheads and handouts, manage participation tracker, and post-challenge evaluations)Awareness events and classes,(Rethink Your Drink, Breast Cancer Kickoff, Flu Shot Health, Men’s Prostate Movember).Eat well, Be Well powerpoint presentation (nutrition education with voice over).Desk Exercises, At Home Workout videos for employees (exercise education with voice over).Handouts for employees including: Fit On the Go, Resistance Bands On The Go, Stretching Exercises, Static and Dynamic Exercises On the Go , Running: Training Tips and Proper Form, High Intensity Interval Training Guide, What’s your Grip Strength, Monthly 30 days challenges that focus on mental well-being, stress prevention, healthy eating, and physical fitness.An educational and interactive health fair at work in conjunction with workplace wellness.( managed set up, layout,vendor selections).Biometric screenings for over 10 clinics (created flyers, email reminders for clinic leaders, marketing communications, and data entry for site participation).Met with American Red Cross to organize a blood drive for employees.Fitness Assessment forms, personalized fitness evaluations, and fitness plans for employees that aligned with goals and provided follow up over time to monitor progress and next steps. Wellness Center inventory, enrollments, cancellations, records, reports, and tracking of wellness center functions. (managed, and created spreadsheets).ADP system (managed over 40 employees timecards, etimes, PTO). Show less