Gul Mariam

Experience

• 

  CNN-IBN

  May 2012 - Aug 2012

  Intern

  Worked under the following department:- Computer Graphics Department- Promos, Advertising Department- Website Department

• 

  Microsoft

  May 2013 - Aug 2013

  Intern- Visual Studios

  Worked under Visual Studios (JavaScript Language Tools Development Team), and did triple rotational roles as:Program Manager:- Language service feature for a new language in making, called ‘TypeScript’- Designed Code Snippets (Language service feature) for TypeScriptSoftware Developer:- Windows Blue App Development: Created an application called ‘SnapBook’ that allows users to sort their pictures with tags, captions and keywords into categories- like a notebook of picturesSoftware Tester:- Tested a Language service feature, called ‘peek-definition’ for JavaScript Show less

• 

  Microsoft

  Jun 2014 - Aug 2014

  Product Manager Intern- Mobile Apps

  Outlined an experimental mobile app as an opportunity for Microsoft to potentially invest in the consumer communication space. Created a prototype, with feature spec, requirements and value prop, leveraging user research and aligning to the business strategy.

• 

  University of Illinois at Urbana-Champaign

  Aug 2014 - Dec 2014

  Engineering Learning Assistant

  Undergraduate trained ELA: Led the instruction of a class, serving as a peer adviser and mentor to underclassman.

• 

  Microsoft

  May 2015 - Aug 2015

  Product Manager Intern- Outlook

  Defined the Leads space for Outlook Customer Manager (OCM), a CRM tool. Created feature spec, roadmap and outlined business opportunity. Did user research, competitive analysis, storyboarding and prototyping of the Leads feature in OCM mobile app.

• 

  Microsoft

  Sept 2016 - now

  • Led Microsoft 365 strategy for the Manufacturing industry- conducted market research, identified opportunities to succeed in Manufacturing. Building industry-specific workflows on Microsoft Teams to increase Frontline worker adoption in the industry, like the Machine Maintenance flow where I’m driving cross-team collaboration with 3 different teams- D365 Field Service, Teams and PowerApps to build a mobile-first experience for factory workers that optimizes production.• Managed and developed Manufacturing customer relationships for Microsoft Teams FLW, as part of the "Customer Advisory Board", so that the rest of the org can easily connect with customers, get feedback and deploy pilots.• Led a Diversity & Inclusion team org-wide to enable a working environment of belonging and inclusion org-wide. Show less • To reach over 2 billion new customers, launched Teams Shifts app on mobile & desktop, bringing FLW functionality into Teams, which got 1 billion dollar revenue for Microsoft in 2021.• Drove StaffHub to Teams Shifts UI/UX convergence & data migration, moving ~300k users from StaffHub to Teams.• Shipped several features for Shift schedule management, with Shifts app usage reaching >2 million.• Drove GDPR, SOC 1, SOC 2 and HIPAA Compliance, along with Accessibility compliance for the entire product. Show less Was a founding member of Microsoft StaffHub, which is a one-stop-app for Frontline workers.• Led the Tasks pillar end to end, delivering a mobile-first task management experience for Frontline Workers. Defined an investment framework, business strategy, detailed roadmap, MVP and more, enabling StaffHub to be a one-stop-app for FLWs.• Did several customer visits across varied industries like Retail, Hospitality, Construction, Airlines, shadowing users to understand Firstline behavioral patterns, challenges and opportunities, leveraging that to define the FLW opportunity.• Drove privacy, compliance & accessibility. Got the product to GDPR-readiness, SOC 1, SOC 2 and HIPPA compliance on very tight timelines, enabling StaffHub to be used in the European Union and the Healthcare sector. Improved accessibility by >80% by introducing inclusive design, screen reader compatibility, keyboard nav, etc. Show less

  • Senior Product Manager - Copilot Pages & Loop

    May 2022 - now

  • Senior Product Manager - Microsoft Teams for Manufacturing

    May 2020 - Apr 2022

  • Product Manager 2- Microsoft Teams for Frontline Workers

    Aug 2018 - May 2020

  • Product Manager- Microsoft StaffHub

    Sept 2016 - Jul 2018