Thanisorn K.

Experience

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  Freelance

  Jan 2016 - Jan 2019

  Freelance Interpreter

  • Interpret for National Geographic Explorer (2020)• Staffs at ASEAN Foreign Ministers’ Retreat (2019)• Word Robot Olympiad Thailand (2018)• Chiang Mai Australia education fair by CPinternational (2018)• International Education Fair by OECGlobal education (2017)• La Salle University in InternationalEducation Fair by OEC Global education(2017)• Federation of International UniversitySports ­ FISU boxing (2016)• Liaison of Asian School Game (2016)

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  Xanterra Travel Collection

  Jan 2018 - Aug 2018

  Work and Travel Summer Exchange Program

  • Assisted with a variety of tasks for 60+ employee cafeteria operations to include food prepping & productions, set up and clean up as required• Worked as the main line-cook for lunch with 50+ tickets per day• Prepared 30+ list of ingredients for the main cook on a daily basis.

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  Hostel by bed

  Apr 2018 - Jan 2019

  Front Desk Receptionist

  • Warmly welcomed 20-30 guest per shift, coordinated check-in, collected passport and directed them to the destination.• Maintained a customer satisfaction rate of 95% • Sold tour and communicated with 20+ clients on a daily basis • Read and responded 1000+ reviews from customers on the online websites (Booking.com,Agoda, Facebook, etc.)• Managed 2 phone lines and facilitated calls with clients, vender and staff • Maintained an organised, clean, professional work space and waiting area• Inspected and evaluated for each tour programs before put it on suggestion for hotel and sell to clients. Weniger anzeigen

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  Monsoon Tea Company

  Jan 2019 - Nov 2019

  Branch Manager

  o Managed tea (60 teas), retail products, packaging, and inventories. o Coordinated deliveries from headquarters to retail stores, and each branch o Provided a superior level of customer relations, promoted the sales and service culture through coaching, guidance and staff motivation.o Managed a monthly budget for each branch o Assisted with the special marketing campaigns for special holidayso Organized workshops /events for the company o Assisting with monthly payroll and resolving payment issues Weniger anzeigen

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  De Montfort University

  Jan 2020 - Jan 2021

  Student

  International Business and ManagementGraduated with 1st 🥇

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  X23 - The Innovation Bakery

  Jul 2021 - Jan 2022

  Event Manager

  o Implemented corporate event planning remotely, for EU funding programs project.o Introduced a unique communication system, hence, increased ability to communicate effectively and amusingly.o Created contents and scheduled posts across 4 social media channels (Facebook, Twitter, Instagram and Linkedin) ensuring a cohesive online project identity. o Pitched, developed, and produced short video content for Linkedin and Youtube via Canva, FlimoraX and iMovie.o Completed report for audience engagement and provide suggestions for improving social media platforms o Generated and sent out email newsletter via MailChimp o Successfully planned and implemented details of the first group project with 50+ registered participants. Weniger anzeigen

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  Teleperformance

  Jan 2022 - Jun 2023

  Procurement Administrator

  · Leads admin support within procurement engaging with all areas of the business and vendors to deliver successful delivery of requested documentation to schedule.· Collaborates with targeted areas of the business to ensure procurement team, selected vendors and strategic partners are effectively supported through the required cycle: NDA, SOW, RFI, RFP, Contract Award, MSA, PA, PR, PO, GRN, Inv, Payment.· Supports Third Party Risk Management program.· Support TPFlow administration, vendor creation, PR, PO, GRN, Inv, payment.· Monitors and maintains the procurement email folders to ensure a timely response, delegate task to team members across the business.· Works collaboratively with Finance in reviewing purchase orders and payments as needed.· Acts as central point of contact for SMEs needing advice on Procurement process.· Implemented a comprehensive training program for internal employees Weniger anzeigen

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  TLScontact

  Jun 2022 - Jan 2022

  Operations Representative

  - Warmly welcomed 80 - 100 applicants per shift, coordinated check-in, collected documents and assure the accuracy of each files, directed them to their destination- Provided prompt customer support with professional, friendly and patient attitude - Politely addressed any customers complaints, escalating to management when necessary- Checked up documents and accurate wrong details on each applicants.