Carol Talton

Experience

• 

  IBM

  Jul 1999 - now

  Provide the team leadership and subject matter expertise required to ensure that the IBM internal Sametime deployment exceeds business goals and sector targets for service delivery quality, security updates, and client satisfaction. Infrastructure is critical to the IBM population (Approximately 400,000+ clients). Leadership role includes: Execute both functional and load tests to ensure that there are no regressions, performance degradations, or functional issues in upgrading/changing any of the components (client, application server, underlying Domino and WebSphere servers, and operating systems) or architecture. Maintained application and OS security compliance for 100+ systems remotely Develop, perform, and debug test cases/scenarios/use cases. Document changes and architecture design for management, production server admins, and general audiences. Document solutions identified for problems in publicly available technotes/technical documents. Create Jira projects, issues, backlog, and update the Jira items as required. Show less

  • Software Test Specialist and Technical Team Lead

    Jan 2005 - now

  • Advisory Software Engineer

    Jan 2004 - Jan 2005

  • Technical Support Analyst

    Jul 1999 - Jan 2004