Robert Lowman

Robert Lowman

Lab Technician

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location of Robert LowmanAcworth, Georgia, United States

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  • Timeline

  • About me

    Customer Quality Manager at Unlimited Lawncare

  • Education

    • University of Ga

      -
    • Wheeler High School

      1976 - 1977
  • Experience

    • Culligan Water Conditioning

      Aug 1977 - Aug 1980
      Lab Technician

      Test new and existing water softeners / resins, document findings for further applications.

    • Northbroo, Illinois

      Oct 1977 - Dec 1978
      YKK Zipper Company

      Delivering and receiving, packing orders and inventory.

    • TruGreen

      Sept 1979 - Jul 2022

      Customer Experience Manager that works with operations team, field leadership and customer service leadership to prevent, resolve, and satisfy customer issues. Assess patterns of customer concerns and develop strategy to prevent recurrences. Provide solutions at at-risk residential customers by diagnosing and correcting lawn / landscape problems, including authorizing service calls and other repair / remediation, recommending training and performance improvement for technicians, and continuing customer communications, resulting in growth of the customer base. Show less

      • Customer Quality Manager

        Nov 2020 - Jul 2022
      • Customer Experience Manager - TruGreen

        Sept 1979 - Nov 2020
      • Project Manager

        Sept 1979 - Nov 2020
    • Unlimited Lawncare

      Jul 2022 - now
      Customer Quality Manager at Unlimited Lawncare

      retention of new and existing customers. Development of operations throughout eight locations in the southeast

  • Licenses & Certifications

    • SERVICE MASTER DEVELOPMENT

      ServiceMaster
      Jan 2013
    • CPR / UNIVERSAL FIRST AID

      ServiceMaster
      Aug 2012
    • 30 YEARS RECOGNITION

      ServiceMaster
      Sept 2009