Megan Troiano, CMP, PMP

Experience

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  Facilities Reservations and Conference Planning at Salisbury University

  Aug 2013 - Nov 2013

  Intern/Practicum Student

  Created marketing material for potential clientsCommunicated with other staff to create marketing materialWorked on financial statistics to determine price changes and trend changes within office Used Microsoft Office to organize financialshttp://mcrabill1.wix.com/cmatpracticum

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  CDR Fundraising Group

  Aug 2015 - Oct 2016

  Account Coordinator

  Client Services and Program Management of Direct Mail Campaigns for non-profit clientsLead the process from start to finish for creative, production, and execution of direct mail acquisition campaigns for Wounded Warrior Project, one of the largest housefile's in the non-profit human services sectorCommunicate with clients on regular basis to maintain account relationship and advise on campaignsAnalyze results in order to provide strategy for maintenance of donor-filesExperience with budgeting, planning, execution of strategy and plans, and organization of campaigns upwards of 9 million pieces a monthClients: Wounded Warrior Project, Museum of American Revolution Show less

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  Four Seasons Hotels and Resorts

  Oct 2016 - Jun 2021

  Coordinates all food & beverage, lodging, and logistics for conference groups and eventsFocused on upselling group food & beverage spend over their contracted minimums; by an average of 42% in 2018, 58% in 2019, and 62% in 2020Enforces terms of sales agreement and guiding meeting planners through planning processCommunicates the needs and expectations of the client with all departments in the hotelEnsures successful execution of group and client satisfactionManages VIP Groups in their stay in Baltimore Show less Supports Catering & Conference Services team by preparing proposals, contracts, banquet event orders, resumes, tasting menus, floor plans, and timelines for clientsDevelops selling skills by qualifying leads and conducting site inspectionsResponsible for selling, contracting, and coordinating private dining events in Wit & WisdomManages small conferences and rooms only groups Employee of the Month Winner, August 2017Employee of the Month Nominee, April 2017Completed Introductory Master Sommelier Certification Show less

  • Conference Services Manager

    Aug 2018 - Jun 2021

  • Catering Administrative Coordinator

    Oct 2016 - Aug 2018
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  IQ Solutions

  Jul 2021 - now

  • Project Manager

    Oct 2024 - now

  • Associate Project Manager

    Oct 2023 - Oct 2024

  • Project Analyst

    Oct 2022 - Oct 2023

  • Project Coordinator

    Jul 2021 - Oct 2022