Brian DeCew

Experience

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  Dick Adams Automotive

  Jun 1979 - Mar 1993

  Parts Manager/Master Technician

  Began as entry-level Technician and rapidly advanced through training to become Certified Master Technician of very large (40,000 sq/ft.) repair facility. Specialized in Carburetion and Fuel Injection with extensive expertise in Computerized Engine Control Systems. Certified “Delco-Tech” elite trained technician in 1988. Increased customer base utilizing an excellence in service advisory skills. Created and developed an internal parts department. Negotiated price structures on the WD level and below with factory aftermarket parts representatives. To include; diagnostics, estimation of repairs, sales to individual customers and commercial fleet accounts, sales and installation of aftermarket upgrades, negotiating damages with insurance appraisers/adjusters, repairs to all makes and models foreign and domestic, obtaining authorization, collecting payment with signature release of vehicles, ensure communication and customer service standards were met. Show less

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  DRF Racing Engines

  Jan 1985 - Dec 1990

  Race Engine Fabrication

  Design and Fabrication of Modified Racing EnginesBlueprinted, developed, and assembled small block Chevrolet racing engines for use in multiple "class racing" applications at local and west-coast tracks in modified closed-wheel chassis. Worked closely with local machine shop facilities to develop a returning customer base with consistent and reliable engine builds. Attended multiple Race Driving Schools and Programs, Assisted in Race Team Development as a Test Driver for multiple teams working with both open and closed-wheel chassis. Applied knowledge of race engine design with understanding of racing chassis design and set-up. Show less

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  Jerry Mathews AM Auto Electric and A/C

  Mar 1993 - Apr 1995

  Asst. Manager

  Responsibilities: Manage business specializing in repair of vehicle electronics and air conditioning systems with expertise in domestic, foreign, and exotic vehicles. To include; diagnostics, estimation of repairs, sales to individual customers and commercial fleet accounts, sales and installation of aftermarket upgrades, negotiating damages with insurance appraisers/adjusters, extensive knowledge of Auto A/C and climate control parts and function, repairs to all makes and models, obtaining authorization, collecting payment with signature release of vehicles, increased customer base with consistently leading sales volume and excellent customer service. Bookkeeping, invoicing, complaint resolution. Show less

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  Brothers Automotive Specialist

  Apr 1995 - Sept 2010

  General Manager

  Created and Developed the business plan for this Company from its inception (Company is still in operation to date) Responsibilities: Manage all facets of repair/restoration business of domestic, foreign, and exotic autos and trucks from the business inception in 1995. To include; diagnostics, estimation of repairs, sales to individual customers and commercial fleet accounts, sales and installation of aftermarket upgrades, negotiating damages with insurance appraisers/adjusters, parts/inventory system creation & management, negotiated advantageous buying structure, repairs and restoration of all makes and models, management and training of repair technicians, obtaining repair authorizations, collecting payment with signature release of vehicles, ensure communication and customer service standards were met. Custom restoration of vintage vehicles, extensive Auto A/C repair and installation, bookkeeping and sales tax reporting, invoicing, complaint resolution, Show less

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  Jax Auto Repair (Specializing in BMW & Mercedes Benz)

  Oct 2010 - Dec 2014

  ASE Certified Master Technician, Certified Service Consultant, Certified Parts Specialist

  Responsibilities: Manage all facets of repair business. Greet Clients and develop Customer base, Secure agreements, Diagnose and estimate repairs, Sales to Individual Clients and Commercial fleet accounts, Encourage and educate clients on maintenance and safety, Sales and installation of aftermarket upgrades, Negotiating damages with insurance adjusters, Management and training of repair technicians, Collecting payment with signature release of vehicles, Ensure communication and customer service standards are met. Technical Advisor to repair Technician staff. Show less

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  Kendall Automotive

  Dec 2014 - now

  Service Advisor

  Manage all facets of automotive repair business. Greet Clients and develop Customer base, Secure agreements, Diagnose and estimate repairs, Sales to Individual Clients; Encourage and educate clients on maintenance and safety, Sales of aftermarket upgrades, Negotiating damages with insurance adjusters, Collecting payment with signature release of vehicles, Ensure communication and customer service standards are met. Technical Advisor to repair Technician staff.