
Sue Benevides
Nursing Supervisor - Scheduling

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About me
Mail Center Operations Manager, Central Services at Roger Williams University
Education

Sawyer School
1983 - 1984Certificate Medical/Clinical Assistant
Roger Williams University
2010 - 2016Bachelor's degree Health/Health Care Administration/Management magna cum laude
Experience

Rhode Island Blood Center
Jul 1994 - Jul 1997Nursing Supervisor - SchedulingSupervised thirty-three direct reports from RN’s, Phlebotomist, Interviewers, and Drivers.Schedule a staff of 85 to cover two donor centers, mobile bus, and blood drives throughout the state of R.I. Scheduling was for a 7 day a week operation including nights and weekends. Handled nursing issues from donors under the direction or Medical Director.

Vector Healthsystems
Jul 1997 - Sept 2003Project Coordinator Group Purchasing - Laboratory & Accounts PayableProgram support for Group Purchasing laboratory and radiology services. Responsible for monthly mailing to our members along with a newsletter. Supervised for a full-time assistant program coordinator. Responsible for all accounts payable for R.I. Blood Center and Vector Healthsystems. Ran weekly check runs to pay all approved vendors and staff for travel reimbursements.

Roger Williams University School of Law
Nov 2003 - Dec 2013Conceptualized and introduced new procedures for a wide scope of administrative functions and processes. Generated and circulated multiple-choice reports throughout the semester for faculty; supervised and provided law school exams utilizing Securexam. Key research assistant that targeted strategies that enhanced and developed department operations. Assessed candidates for the Honors Program, audited records to ensure requirements had been met. Counseled students and parents on financial aid procedures and eligibility criteria.Supported students in completing the Free Application for Federal Student Aid via Electronic Data Exchange.Performed first-time borrower entrance and exit interview counseling.Reconciled Federal Stafford and private and certified loans for the Department of Education for the School of Law.Recruited top talent, training new members to support the development of an effective office team.
Project Coordinator
Oct 2005 - Dec 2013Financial Aid Assistant
Nov 2003 - Oct 2005

Roger Williams University
Dec 2013 - nowSenior level support for the Vice President for Student Life, the Assistant Vice President and Dean of Students. Provide team-focused administration and inquiry services, including communication, correspondence, supply systematization, and departmental meeting preparation. Champion uniform communication between 351 employees across seven departments. Lead a team of 15 work-study students within the Student Life suite. Organize contacts for scheduled meetings and events, provide cost projections, invoices and tracking of expenses. Introduced efficiency-enhancing process improvements that met office operational performance gaps. Show less
Mail & Copy Center Operations Manager, Central Services
Aug 2021 - nowAdministrative Assistant to Vice President Student Life
Nov 2003 - Nov 2021Student Information Systems Reporting Records Analyst
Dec 2013 - Nov 2017
Licenses & Certifications
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ASCP Phlebotomy Technician
American Society for Clinical Pathology (ASCP)Aug 1992- View certificate

Developing Your Emotional Intelligence (2017)
LinkedInApr 2025 - View certificate

Working with Difficult People (2017)
LinkedInMar 2025 - View certificate

The Neuroscience of Emotional Intelligence and Self-Awareness
LinkedInFeb 2025
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