Sue Benevides

Sue Benevides

Nursing Supervisor - Scheduling

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location of Sue BenevidesBristol, Rhode Island, United States

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  • Timeline

  • About me

    Mail Center Operations Manager, Central Services at Roger Williams University

  • Education

    • Sawyer School

      1983 - 1984
      Certificate Medical/Clinical Assistant
    • Roger Williams University

      2010 - 2016
      Bachelor's degree Health/Health Care Administration/Management magna cum laude
  • Experience

    • Rhode Island Blood Center

      Jul 1994 - Jul 1997
      Nursing Supervisor - Scheduling

      Supervised thirty-three direct reports from RN’s, Phlebotomist, Interviewers, and Drivers.Schedule a staff of 85 to cover two donor centers, mobile bus, and blood drives throughout the state of R.I. Scheduling was for a 7 day a week operation including nights and weekends. Handled nursing issues from donors under the direction or Medical Director.

    • Vector Healthsystems

      Jul 1997 - Sept 2003
      Project Coordinator Group Purchasing - Laboratory & Accounts Payable

      Program support for Group Purchasing laboratory and radiology services. Responsible for monthly mailing to our members along with a newsletter. Supervised for a full-time assistant program coordinator. Responsible for all accounts payable for R.I. Blood Center and Vector Healthsystems. Ran weekly check runs to pay all approved vendors and staff for travel reimbursements.

    • Roger Williams University School of Law

      Nov 2003 - Dec 2013

      Conceptualized and introduced new procedures for a wide scope of administrative functions and processes. Generated and circulated multiple-choice reports throughout the semester for faculty; supervised and provided law school exams utilizing Securexam. Key research assistant that targeted strategies that enhanced and developed department operations. Assessed candidates for the Honors Program, audited records to ensure requirements had been met. Counseled students and parents on financial aid procedures and eligibility criteria.Supported students in completing the Free Application for Federal Student Aid via Electronic Data Exchange.Performed first-time borrower entrance and exit interview counseling.Reconciled Federal Stafford and private and certified loans for the Department of Education for the School of Law.Recruited top talent, training new members to support the development of an effective office team.

      • Project Coordinator

        Oct 2005 - Dec 2013
      • Financial Aid Assistant

        Nov 2003 - Oct 2005
    • Roger Williams University

      Dec 2013 - now

      Senior level support for the Vice President for Student Life, the Assistant Vice President and Dean of Students. Provide team-focused administration and inquiry services, including communication, correspondence, supply systematization, and departmental meeting preparation. Champion uniform communication between 351 employees across seven departments. Lead a team of 15 work-study students within the Student Life suite. Organize contacts for scheduled meetings and events, provide cost projections, invoices and tracking of expenses. Introduced efficiency-enhancing process improvements that met office operational performance gaps. Show less

      • Mail & Copy Center Operations Manager, Central Services

        Aug 2021 - now
      • Administrative Assistant to Vice President Student Life

        Nov 2003 - Nov 2021
      • Student Information Systems Reporting Records Analyst

        Dec 2013 - Nov 2017
  • Licenses & Certifications

    • ASCP Phlebotomy Technician

      American Society for Clinical Pathology (ASCP)
      Aug 1992
    • Developing Your Emotional Intelligence (2017)

      LinkedIn
      Apr 2025
      View certificate certificate
    • Working with Difficult People (2017)

      LinkedIn
      Mar 2025
      View certificate certificate
    • The Neuroscience of Emotional Intelligence and Self-Awareness

      LinkedIn
      Feb 2025
      View certificate certificate