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Tristen Bowker

Server

85 followers

Cooperstown, New York, United States

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Timeline
About me
Food & Beverage Manager at Otesaga Resort Hotel
Education
- State University of New York at Delhi
  2015 - 2019
  Hotel and Restaurant Management Hotel, Motel, and Restaurant Management 3.92
Experience
- The Meredith Inn
  Sept 2016 - Aug 2018
  Server
  • Frequently assisted colleagues during busy meal periods to ensure exceptional service and guest dining experience• Appropriately suggested additional items to customers to increase restaurant sales• Strategically managed service requirements for six to eight tables during shift• Served approximately 100 guests during a busy night
- Courtyard by Marriott
  May 2017 - Aug 2017
  Barista
  • Operated MICROS point of sale terminals to input customer orders, swipe credit cards, and handle cash transactions• Served 30-40 guests during the breakfast rush• Greeted guests and provided exemplary customer service which generated repeat customers
- Alfresco's Italian Bistro
  Nov 2018 - May 2019
  Server
  • Maintain approximately six tables per shift in an upscale restaurant• Served 40-50 guests during a busy night• Effectively upsell food and beverage options to increase restaurant sales• Trained new employees on standard operating procedures and practices per direction of owners• Process credit card and cash transactions accurately and efficiently
- Courtyard by Marriott
  Jun 2019 - Jun 2022
  - Bistro Supervisor
    Jun 2019 - Jun 2022
  - Bistro Manager
    Jun 2019 - Jun 2022
- Otesaga Resort Hotel
  Apr 2021 - now
  - Food and Beverage Manager
    May 2024 - now
  - Assistant Food Beverage Manager
    Apr 2021 - now
Licenses & Certifications
- National Restaurant Association ServSafe Food Handlers Certification
  ServSafe Certified
  Mar 2019

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