Giulia Gentili

Experience

• 

  DanceHouse

  Feb 2014 - Jun 2014

  Communication and Marketing Intern

  - Promoted school's programs and events on either social media and newsletters- Created an innovative marketing plan to increase school's popularity and revenues- Managed social media and DanceHaus's website

• 

  ÉCU - The European Independent Film Festival

  Oct 2014 - Jan 2015

  Communication Intern

  - Developed stronger public and media relationships to add more value for clients- Collaborated with managers in some festival production- Led a team of colleagues in order to formulate new strategies

• 

  Proje4L / Elgiz Museum of Contemporary Art

  Jan 2015 - Feb 2015

  Administration Intern

  - Filled press releases, updated press contacts and visitor contacts- Promoted museum's art collections- Built stronger presence on social media- Collaborated with company supervisor in exhibitions and events preparation

• 

  The gibson hotel

  Jun 2015 - Jul 2015

  Sales and Marketing Intern

  Conducted market research and constructed a group master database to collect data from hotels' databases in Ireland and UK, supporting sale and marketing department.

• 

  It Works! Marketing International

  Sept 2016 - Mar 2018

  Business Account Manager

  - Resolving complex Distributor and VIP queries communicated by phone, email and tickets- Support international Customer Service Manager in daily operations and in coordinating Customer Service Team- Supporting Marketing team with translations and promotions within Italy- Undertake Business Analysis as required and document accordingly- Assist Loss Prevention team with identifying fraudulent International order- Meeting KPI and SLA'S, reinforce strong field relationships by proactively reaching out to identify and to provide business solutions- Proactively identify opportunities to improve daily performance- Serve as a conduit to the international team on concerns or recommendations to be addressed by appropriate departments or the US team- Member of the Event Team- Help the Supply Chain Team with different tasks Show less

• 

  The Level Group

  Apr 2018 - Jan 2019

  Online Store Management Specialist

  Catalog Management- Data & Text files creation & ongoing management - Catalog navigation definition- Category display management- Price books management by market in line with brand-partner guidelines - End of season markdowns management in accordance with brand-partner guidelinesProduct Management- Product description localization with Internal & external regional copywriters - Product attributes definition- Product assignment to categories, product sorting, product attributes & sets definitionContent Management- Visual merchandising planning & implementation In coordination with Marketing team- Brand content creation & management in line with bland-partner guidelines and with the support of the Creative team- Content assets publication and links managementProduct Recommendation & Searchandising- Category end product recommendations management- Product and content searchable text definition and management- Search Indexes & attributes management, synonym, hyponym, compound word and common phrases dictionaries management, search suggestionsCampaign & Promotion Management- Commercial plan definition & implementation in coordination with Marketing team- Create promotions, including product, order level, shipping and tiered promotions- Configure source codes, coupons and promotional banners by marketDigital Production- Shooting plan definition & Implementation In coordination with Digital Production team- Photo shooting guidelines definition in line with brand-partner briefing- Digital production time management and quality control assuranceBrand Communication- Newsletter creation, implementation and send out based on commercial objectives. Show less

• 

  Ermenegildo Zegna Group

  Jan 2019 - Jan 2021

  Omnichannel & E-Commerce Catalogue Specialist

  - Manage the Online catalogue and stock, including data import uploading, product status monitoring, approval phase, images uploading and prepare the related reporting;- Manage the timeline and priorities for the product content update managing day by day activities in order to ensure the proper working and updating of the website, taking into account the commercial strategies;- Supporting the planning activities related to the catalogue and logistics;- Create and enrich product galleries pages and contribute to the editorial section publishing adding the products selected by the Merchandising team and monitoring the availability in our warehouse/stores.- Manage the task list for the introduction of each new collection on the site, ensuring that deadlines and quality standards are met.- Product monitoring on seasonal, monthly, weekly and daily basis (how product selections and various features impact on sales and conversion rates)- Prepare at weekly basis the online product publication reports and set up with IT the new reports needed for internal monitoring- Being the contact person appointed to interface with the IT for setup improvement on ecommerce platform in order to improve the upload processes, proposing new flows and setting- Support and coordination with operations to ensure proper product deliveries Show less

• 

  Astound Commerce

  Jan 2021 - Feb 2022

  Sales and Engagement Manager

  - Manage relations with assigned clients, understanding their needs and challenges.- Ensure an excellent experience throughout the customer life cycle and lead the customers to their own personal digital success story. - Coordinate challenging digital projects and manage communication throughout all project phases.- Prepare and participate in customer meetings, both in terms of content and organization.- Identify and pursue new business opportunities.- Provide leadership and mentorship to project managers, company, and client team members. Show less

• 

  Centric Software

  Feb 2022 - now

  Regional Sales Manager, EuroMed SMB & Mid-Market

  - Ownership of revenue generation within the assigned territory, as well as the quality & strength of the executive relationships within the territory. - Responsible for in-depth, broad-based sales presentations of the entire Centric PLM Solution suite. - Drive complex solution sales cycles to deal closure. - Prospect with qualified leads to identify business opportunities in which Centric’s Solution suite can provide business solutions. - Analyze customer business requirements as a basis to develop a sales strategy and propose Centric’s solutions. - Produce written proposals & quotations. - Prepare business response documentation for RFI/RFP/RFQ requests. - Working with a technical team, ensure a clear understanding of customer’s technology requirements; provide sales leadership for Proposal and Project teams and vision to win and deliver Centric’s solutions.- Meet and exceed assigned revenue goals. - Develop and manage business plan for assigned territory. - Participate in regional & national trade shows, exhibits and conferences. Show less