Ranjith I.

Experience

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  VELS University

  Sept 2004 - Apr 2007

  Hospitality Management Professional
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  Acharyas Bangalore B School , MBA

  Aug 2009 - Apr 2011

  MBA Graduate

  A Dedicated M.B.A professional specialized in Human resources & Marketing Management.An analysis of the functions and role that human resource management contributes to development and maintenance of the organization’s most important resources-people-in pursuit of its strategy. The course addresses what the manager can expect in terms of forecasting needs, recruitment, development and all aspects of retaining a workforce that matches the organization’s needs. Individual and group assignments.Focus on: Know the traditional & modern functional activities of human resource management and how they influence each other.  Analyze specific human resource-related issues using decision science tools to explore the contribution to the firm’s performance.  Recognize the important demographic, legal, ethical, and cultural dimensions of business environments that impact the management of human resources across all kinds of organizations. Show less

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  Ciber

  May 2011 - Dec 2012

  Business System Analyst

  • Adjusted to constantly changing project and effectively to work with new structures, processes, requirements or cultures.• Created basic models and user prototype interfaces to identify and validated business processes and solutions when appropriate• Gathered detailed requirements and verified with team that requirements completely define the project.• Demonstrated a basic level of working knowledge with business methodologies and processes (i.e. Project Life Cycle, System Development Life Cycle and Change Management processes).• Identified solutions to the development and technical team based on approved business and functional requirements.• Participated in technical requirements and design sessions.• Supported communication activities with end-user training for system implementation• Wrote SQL queries.• Maintained effectiveness and efficiency when experiencing major changes in work tasks or the work environment. Show less

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  Ciber Global

  Jan 2012 - Aug 2016

  Business Analyst

  • Engaging client to gather software requirements and business rules and ensure alignment with development teams.• Analyzing client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.• Functioned as Lead Business Analyst for high visibility and high priority projects.• Translate stakeholder requirements into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.• Identify and raise risks, issues, assumptions, dependencies to support solution delivery• Support short and long term operational / strategic business activities through analysis, review, forecasting, and trending complex data.• Drafting and maintaining business requirements and align them with functional and technical requirements.• Assists internal teams in performing system design, development and product verification testing on control systems, software.• Communicate client’s business requirements by constructing easy-to-understand data and process models.• Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a primary driving force behind a 5% increase in profit margins during that fiscal year.• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations for up to 12,000 global users.• Built and maintained dashboards based on the internal stakeholder’s need. Show less

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  MTN

  Jul 2016 - Jan 2017

  Senior Business Analyst

  • Evaluating business processes, anticipating MTN Client Web& Mobile Application requirements, uncovering areas for improvement, and developing and implementing solutions.• Leading ongoing reviews of business processes and developing optimization strategies.• Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements.• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs.• Driving and challenging the presumptions of MTN business units on how will they successfully execute their plans.• Analyzing information from surveys and workshops, task analysis, and business process description. Show less

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  RTT Intelligent Logistics

  Jan 2017 - Jan 2018

  Senior Business Analyst|Product Owner

  • Elicited and documented requirements for RTT Clients web/In-House portals. • Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows• Coordinated and facilitated extensive user interviews and workshops to gather and analyze requirements• Initiated and crafted project charter by collaborating with senior business executives and technical architects; facilitated document through the global enterprise dispatch process resulting in an expedited approval of project timelines, resources, and scope.• Conducted meticulous GAP analysis while successfully re-engineering key business processes to increase operational efficiency and alignment of business unit objectives• Collaborated with management and external stakeholders to identify and implement changes to systems and processes to increase development efficiency.• Documented, coached, and elicited business requirements from subject matter experts by writing user stories resulting in a clearer, more detailed and more complete understanding of project deliverables• Developed the product backlog along with Product Owners.• Guide the development teams to break down large and complex user stories into simplified versions for execution Show less

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  IgnitionOne

  Feb 2018 - Sept 2019

  Product Manager

  • Working Closely with VP of Product & other Stakeholders to gain a strong understanding of the overall business strategy, objectives, and goals.• Responsible for building Product & Delivery road maps, defining release milestones along with team for driving Products to market and plan for upcoming releases that are in line with Organization/Stakeholders Priorities.• Analyzed digital marketing strategies and Data Management Platforms for Partner Integrations using all necessary tools (e.g. website, emails, social media and blogs)• Involved in scoping and developing internal Customer Intelligence tool (Audience Console) required for setting up Campaigns for various Clients using segregation and grouping of Audience data. • Collaborating with Architects and Feature teams to understand the technical challenges for integrations from an environment standpoint.• Identifying advertising needs, partner with Marketing, Sales, Design and Content teams to optimize customer experience and ensure brand consistency.• Leverage JIRA and Confluence for writing Product Canvas and review them with other dependent product managers and presenting them to Stakeholders.• Presenting User Journey flows keeping various user Personas through out the Product Life cycle.• Coordinating and Driving product releases among the engineering, marketing, customer success and sales teams. • Evaluating data and insights for comprehensive strategy planning.• Functioned as the voice of the customer, also at various times the voice of marketing, finance, engineering, support and ops.• Managing and facilitating the trade-off process during requirement definition and reviews to ensure releases are delivered against established, prioritized company goals Show less

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  Dell Technologies

  Sept 2019 - now

  Senior Product Manager

  • Responsible for product management functions across a defined Product Line, by owning long-term vision, strategy, roadmap for product/solution as it matures.• Defining “Dell Buyer” Platform from strategic planning, product design and specification, overall product quality, and tactical execution.• Partnering with Cross product leads, team members to collaborate and extract meaningful insights and articulate product strategy, positioning, and decisions while eliciting customer requirements.• Responsible for driving discovery of products from both a qualitative and quantitative context to build solid, data driven, business plans and strategies. • Participating in user research initiatives with the design and user research teams to understand customer problems and identify and iterate on solutions.• Proficient understanding and using data (tools like: Adobe Analytics, Glassbox, Content Square, Clicktale, Google Analytics, Lighthouse) for competitive advantage, collaboration between product and business teams to provide data driven solutions that maximize profits. • Setting processes to improve quality and speed of product delivery such as comprehensive requirement gathering, proper documentation using Confluence, TFS, JIRA (PRD/SRS etc.), impact analysis, usability testing, test cases (BDD, TDD, UAT) review etc.• Involved in developing all customer wireframes and user cases to ensure optimal level of customer services.• Driving Product by setting OKR’s (Objectives & Key Results) to achieve the goals of both team/s and the broader organization.• Engaging and participating in Agile Ceremonies (e.g., Daily Standups, Backlog Grooming, sprint planning and sprint reviews/retrospectives) to drive team alignment on product vision and value delivery.• Responsible for measure and analyzing performance of product post Launch against ROI, AOP, KPIs, and other metrics. Show less