Joe Downey

Experience

• 

  Hollywood Video

  Sept 2003 - Sept 2007

  Shift Manager
• 

  US Navy

  Nov 2007 - Sept 2016

  • Conducted routine radiological monitoring and provided regulatory oversight for radiological maintenance in the US Navy.• Offered direct feedback and corrections for technical maintenance procedures to ensure compliance and efficiency.• Completed audits and surveillances of established programs, ensuring adherence to safety protocols and regulations. • Led operations and maintenance of reactor monitoring and control equipment for the US Navy.• Supervised personnel training and conflict management, ensuring smooth operations.• Developed and executed complex diagnostic and repair procedures, enhancing equipment efficiency.• Created maintenance schedules to optimize equipment performance. • Reviewed correspondence and performed audits of programs to ensure quality standards were met.• Conducted consequence and conflict management to address issues promptly and effectively.• Developed and executed maintenance schedules to optimize operational efficiency. • Setup and maintained laptop and PC workstations for over 60 personnel.• Provided on-site IT support, resolving network abnormalities and hardware/software issues.• Collaborated with vendors to address network outages and enhance system performance. • Operated electronic equipment for reactor monitoring and control.• Inspected and repaired equipment for optimal performance.• Conducted complex diagnostic testing to locate malfunctions.

  • RCT

    Oct 2014 - Sept 2016

  • Nuclear Supervisor

    Nov 2013 - Sept 2016

  • Quality Assurance Supervisor

    Sept 2013 - Oct 2014

  • Network Administrator

    Sept 2010 - Oct 2014

  • Nuclear Reactor Operator

    Nov 2007 - Nov 2013
• 

  Lutron Electronics

  Sept 2016 - Jun 2021

  • Trained and supervised a team of engineers to ensure high-quality service delivery• Managed multiple large-scale projects, coordinating with stakeholders for successful completion• Generated over $100,000 in service contracts and upgrades annually • Inspected and certified automated lighting systems, ensuring optimal performance and safety standards• Programmed and Commissioned lighting databases, including server network setup for seamless operations• Troubleshot and repaired electrical systems to maintain functionality and efficiency• Conducted training with end users on system standard and emergency operations, enhancing user knowledge and system utilization • Inspected and certified automated lighting systems, ensuring optimal performance and safety standards• Programmed and Commissioned lighting databases, enhancing system efficiency and functionality• Troubleshot and repaired electrical systems, minimizing downtime and ensuring seamless operations• Conducted training with end users, empowering them with system knowledge for standard and emergency operations

  • Customer Engineer

    Sept 2020 - Jun 2021

  • Senior Field Application Specialist

    Jun 2018 - Sept 2020

  • Field Service Engineer

    Sept 2016 - Oct 2018
• 

  Bell & McCoy Companies

  Jun 2021 - Mar 2022

  Project Executive

  • Headed multiple large-scale projects overseeing customer relations with multinational corporations.• Coordinated installation, commissioning, and testing of lighting control and BMS systems.• Managed project timelines, equipment deliveries, and conducted large-scale trainings.

• 

  Fractal EMS

  Mar 2022 - now

  • Managed operations of 24/7 Remote Operations Center for 9 GWhrs Energy Storage Systems worldwide, ensuring smooth functioning.• Oversaw IT and Network Operations teams, developing security solutions for Energy Storage Project sites to enhance safety measures.• Reduced operating costs by 60% and served as NERC/CIP Senior Manager at Fractal EMS in Austin, Texas. • Built and managed a 24/7 remote Operations Center, overseeing operators, security, troubleshooting, and data analysis.• Developed operating guidelines for ROC Operators, ensuring proper staffing and coordination with key stakeholders.• Conducted data analysis on power unit performance and battery health, leading to immediate notifications for abnormal situations.

  • Director of Operations

    Mar 2024 - now

  • Remote Operations Center Manager

    Mar 2022 - Mar 2024