Youssef Tabsh, Ph.D.

Experience

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  Tewtel Group of Companies

  Feb 2006 - May 2008

  Senior Service Advisor

  • Ascertained automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; taking test drives; checking vehicle maintenance records; examining service schedules.• Verified warranty and service contract coverage by examining records and papers; explained provisions and exclusions.• Developed estimates by costing materials, supplies, and labor; calculated customer's payment.• Prepared repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Show less

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  AXA

  May 2008 - Feb 2009

  Motor Claims Estimator

  • Motor claims assessments for hundreds of insured - and third-party claimants• Determined the exact payable amounts for claimants in respect of labor and parts• Evaluated and re-assessed of the claims on quarterly basis

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  BUMC - Toyota, Lexus Dealership

  Feb 2009 - May 2009

  Assistant Bodyshop Manager

  • Monitored the workflow in the workshop• Assigned tasks to team members• Coordinated with the parts department on daily bases• Verified the time labor and the parts added on the job card• Perform quality control check on each vehicle before delivery

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  Arope Insurance

  May 2009 - Apr 2012

  Motor Claims Assessor

  • Motor claims assessments for hundreds of insured - and third-party claimants• Analyzed and determined completeness and validity of claims• Determined the exact payable amounts for claimants in respect of labor and parts• Evaluated and re-assessed of the claims on quarterly basis

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  MEDGULF

  Apr 2012 - Apr 2014

  Operations Manager - Motor Claims Department

  • Planned and controlled the operations in the motor claims department from claim openings till the settlement• Monitored and improved the overall performance of the department's operation• Collaborated and interviewed claimants to correct errors, rectify omissions and investigate questionable issues• Monitored the closure of Motor claims on quarterly basis• Executed reports for the motor claims department and gave interpretations• Coordinated and rectified the errors highlighted by the compliance department. • Team leader for the IT transformational project with SAP. Show less

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  Honda Canada Inc.

  May 2014 - Mar 2015

  Showroom Manager

  • Promoted and completed the sales of Honda vehicles and increased the sales volume• Led the sales team to perform the assigned tasks and targets• Generated and presented weekly reports to the sales manager• Set weekly meetings to appraise performance and motivate team to reach targets• Provided monthly trainings to the sales team based on the Honda training procedures • Received excellent assessments by clients through surveys conducted by Honda Canada• Achieved the Ontario Motor Vehicle Industry Council License Show less

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  Al Kafaat University

  Apr 2015 - now

  Instructor

  Teaching all levels of students, major and elective courses.

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  Qatar Red Crescent

  Mar 2016 - Mar 2017

  Project Coordinator

  • Develop and provide proper and timely reporting to donors.• Coordinate the livelihood projects in terms of needs versus vulnerability and visibility.• Data updates on humanitarian sites such as Activity info, RAIS.• Building, follow-up and interpretation on the running projects database. • Analysis, interpretation and recommendations of the monthly data sent by the project managers.• Prepare concept notes, proposals, budgets and end of project reports. • Attend meetings and seminars held by donors and the humanitarian agencies. Show less

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  Makhzoumi Foundation

  Mar 2017 - now

  UNHCR Programme Manager | Head of Relief and Humanitarian Unit

  • Coordinate with technical teams/delegates and other departments to ensure the cross-cutting units/components are considered, involved in, and feed relevant inputs into programming at relevant points in the project cycle.• Manage the project activities and outputs against project log frames, timeframes and budgets.• Support in evaluating the monitoring and evaluation mechanisms• Manage the quality of the implementation of Core Competency programs ensuring optimal use of financial resources, regular project follow up, and reporting.• Develop cooperative working relationships with relevant service providers (national and international), community centers and organizations, governmental institutions, companies and local businesses.• Coordinate with partners, donors, authorities, and other components of the project.• Managing the procurement of goods and services and keep updated of any new official guidelines and procedures.• Managing the activities budget and following up the expenses as well as providing monthly budget forecasts.• Training and capacity building for staff on relevant and new topics and SOPs.• Selecting, hiring and promoting staff in coordination with HR department. • Ensure the proper policy, standards, and codes of conduct are enforced. • Represent MF in regular meetings held by UN Agencies and the Ministries.• Represent MF in seminars and conferences held by humanitarian agencies. Show less

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  ITCILO

  Dec 2018 - now

  Gender Facilitator Auditor