Anamaria Cutur

Experience

• 

  Menzies Aviation

  Aug 2016 - Oct 2016

  Operations Agent
• 

  Cargo-partner

  Jun 2017 - now

  - Performing training activities for internal/external customers and requests handling- Development of training programs and materials (elearning, procedures, work instructions, test cases, questionnaires)- Analysis, evaluation and reporting of results- System roll out/implementation and ongoing support- Monitoring operational KPIs and identifying possible improvements- Coordinating the company's continuous improvement process - Ensuring compliance with all the applicable rules Show less - Arrangement, scheduling and coordination of the import/export of goods ensuring timely and efficient delivery- Preparation and/or reviewing all necessary documentation for customs clearance and transportation- Obtaining and negotiating freight quotes from various carriers and vendors, seeking the most cost-effective, efficient and reliable transportation solutions- Communicating regularly with clients to provide shipment status updates, address inquiries and resolve any issues or concerns that may arise- Monitoring and tracking the shipments throughout their journey to ensure on-time delivery and proactively address any potential delays or disruptions- Identification of any potential risks associated with transportation, including insurance coverage, and handling special cargo requirements- Billing Management Show less - Arrangement, scheduling and coordination of the import/export of goods ensuring timely and efficient delivery- Preparation and/or reviewing all necessary documentation for customs clearance and transportation- Obtaining and negotiating freight quotes from various carriers and vendors, seeking the most cost-effective, efficient and reliable transportation solutions- Communicating regularly with clients to provide shipment status updates, address inquiries and resolve any issues or concerns that may arise- Monitoring and tracking the shipments throughout their journey to ensure on-time delivery and proactively address any potential delays or disruptions- Identification of any potential risks associated with transportation, including insurance coverage, and handling special cargo requirements- Billing Management Show less

  • National Operational Excellence Manager

    Apr 2021 - now

  • Sea Cargo Operations Agent

    Jan 2018 - Mar 2021

  • Air Cargo Operations Agent

    Jun 2017 - Jan 2018