Ajith Kode

Experience

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  Skanda Electronics

  Dec 2001 - May 2002

  Marketing Executive

  Creating market for Skanda electrical products in Mysore

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  Standard Chartered Bank

  Jan 2002 - Jun 2004

  Marketing Executive

  Credit Cards

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  Hotel Kaveri Lodge

  Jun 2002 - Dec 2003

  Receptionist

  Boarding and Lodging, Customer Service

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  Aditya Telecom

  Dec 2003 - May 2004

  Marketing Executive

  Vodafone Post Paid connections

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  Infosys BPO

  Jan 2007 - Jan 2009

  Team Lead
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  Infosys BPO

  Oct 2009 - Sept 2013

  Assistant Manager

  Operations ManagementClient Relationship and Account Management Process ManagementPeople ManagementQuality ControlEmployee EngagementProcess OptimizationVendor Relations

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  Cisco

  Sept 2013 - Nov 2023

  Project Design: Initiate and define the project (e.g. conduct needs analysis, establish vision and high level strategy for project implementation, link to organization and company goals and strategies). Incorporate best practices into the strategy (e.g. PMI best practices of Integration, Scope, Time, Quality, Communication, Risk, and Procurement Management).Planning: Create road map, define standards (e.g. delivery methodology operational structure and norms, roles & responsibilities, compliance), identify risks to project success & create mitigation plans, and define metrics for program success.Implementation: Administer the project, manage project operating costs, and mentor other team members.Stakeholder management: Identify and establish partnerships with stakeholders to build support, secure sponsorship, and ensure alignment for project outcomes, end products, and/or solutions.Change Management: Drive change by identifying impacts of the project, building awareness and support for change within the organization, and contributing to development of training.Continuous Improvement: Evaluate project progress and results against success metrics. Create or re-engineer processes, resources, and/or structure to gain productivity and other project improvements. Show less

  • Director, Operations

    Sept 2021 - Nov 2023

  • Leader, Business Operations

    Jan 2020 - Sept 2021

  • Senior Manager, Mgmt.-Operations

    Jan 2020 - Jan 2020

  • Manager, Mgmt.-Operations

    Aug 2019 - Jan 2020

  • Manager, Mgmt.-Operations

    Aug 2019 - Jan 2020

  • Program Manager

    May 2015 - Aug 2019

  • Project Manager

    Sept 2013 - May 2015
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  Cisco Systems (India) Private Limited, Bangalore

  Nov 2023 - now

  Senior Director, Operations

  Responsible for digitization of operations and driving commerce optimization to eliminate partner and seller friction. Prior experiences include, defining incubation to scale strategy and execution approach, internal & Partner operations enablement, integrating new offers & business models into operations engine and driving scale, recurring revenue compensation design for partners