
Marcos Fernandes
Mechanical Engineer

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About me
Support Team Manager at SAP
Education

Unisinos
2013 - 2015Master of Business Administration (MBA) Project Management
ULBRA
2000 - 2008Bachelor Software engineering, computer architecture, computer network, programming languages..
Experience

Ferramentaria Estrela LTDA
Jan 2000 - Jan 2003Mechanical EngineerDevelopment of mechanical projects for Industrial automation using CAD tools (AutoCAD, Solid Works).

Perto S.A. peripherals for automation
Feb 2004 - Jan 2009Software EngineerCoordination and development of IT projects for Bank and commercial automation using .NET platform. Use of Software Engineering methodologies (UML). Development of Windows Device Drivers, APIs for peripherals interface, graphics systems and Emulator Software for ATMs.

Instramed
Nov 2009 - Jan 2010Development Analyst
SAP
Jan 2013 - nowProduct Area Lead for SAP Cloud Platform Core Technologies Partial time role as PM in Product Support.
Support Team Manager
Sept 2022 - nowSupport Engineer
Sept 2010 - nowProduct Area Lead
Sept 2020 - Sept 2022Project Manager
Jan 2013 - Jan 2017
Licenses & Certifications
- View certificate

Developing Your Leadership Philosophy
LinkedInAug 2020 - View certificate

Leading with Emotional Intelligence
LinkedInJun 2020 - View certificate

Managing for Results
LinkedInJan 2020 - View certificate

Communicating Across Cultures
LinkedInSept 2020 - View certificate

Product Support Knowledge 2021 - Product Support Accreditation
SAPFeb 2021 - View certificate

Strategic Negotiation
LinkedInAug 2020 - View certificate

Building Business Relationships
LinkedInAug 2020 - View certificate

Change Management Foundations
LinkedInAug 2020 - View certificate

Persuading Others
LinkedInSept 2020
Honors & Awards
- Awarded to Marcos FernandesProduct Support Global Award for Accountability SAP sep. 2014
Languages
- enEnglish
- spSpanish
- poPortuguese
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