LaJuan Miller

Experience

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  CYC Camp Rosenthal

  Jun 2013 - Aug 2013

  Cabin Counselor

  • Led group activities and ensured safe travel between areas as a Cabin Counselor at CYC Camp Rosenthal.• Managed living areas and coached teams, while also serving as a lifeguard for campers.• Developed leadership, communication, and teamwork skills in a dynamic camp environment.

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  CYC Camp Rosenthal

  Jun 2014 - Aug 2014

  Program Counselor

  • Organized group activities and facilitated nature walks with children at CYC Camp Rosenthal.• Maintained and repaired bikes, ensuring safety for campers during outdoor adventures.• Ensured cleanliness and sanitation of activity areas to provide a safe and enjoyable environment.• Acted as a lifeguard and drove to pick up kids, prioritizing their well-being and safety.

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  SP+ (SP Plus)

  Jun 2015 - Mar 2020

  Ops Supervisor, London House Chicago | Le Meridian Essex Chicago

  Assisted in operational support at the following properties:The Langham, ChicagoCourtyard by Marriott River NorthThe Trump InternationalThe Gwen, a Luxury Collection Hotel, Michigan AveFairmont Chicago, Millennium ParkLe Meridian Essex ChicagoThe Loews ChicagoLondonHouse ChicagoDirectly responsible for ensuring vehicles were safely handled and parked.Completion of daily paper work and reporting to management.Collection and deposit cash from cash handling locations.Support any hotel parking operations in needed help.Respond in the need of high value claims. Show less

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  Illinois Army National Guard

  Jul 2017 - Jul 2023

  Aviation Fueling Operations Specialist (92F)

  BCT- Fort Jackson, South Carolina Graduated Nov 2017AIT - Fort Lee, Virginia Graduated Feb 20181744 Crestwood Armory Feb 2018 - July 202392F Certification80K Miles driven in convoyInstruct PT SessionsInstruct ACFT SessionsPetroleum Supply Specialists are primarily responsible for supervising and managing the reception, storage and shipping of bulk or packaged petroleum-based products.Received and stored bulk and package petroleum, oils, and lubricants products. Issues and dispenses bulk fuels and water from storage and distribution facilities to using units.Selects and submits samples of petroleum, oils, and lubricants to laboratory for testing.Performs petroleum and water accounting duties. Operates equipment associated with petroleum and water distribution system and multi-product pipeline system.Fuels and defuels vehicles, aircraft, and stationary equipment. Takes emergency precautions to prevent harm to self and facilities in event of petroleum spillage or fire.Assigns duties, spot checks work adequacy, and instructs and supervises subordinates in work techniques and procedures. Determines source of product contamination in storage areas and pipelines and directs reclamation and disposition for petroleum products. Assures adherence to safety procedures and ensures keeping of efficient, clean, and safe work environment. Supervises aircraft refueling and defueling operations. Show less

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  T-Mobile

  Feb 2019 - Jan 2020

  • Sales Representative

    Feb 2019 - Jan 2020

  • Customer Service Representative

    Feb 2019 - Jul 2019
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  Juandoe Customs

  Mar 2019 - Jan 2024

  Co-Founder

  • Managed social media marketing and brand ambassador relationships to drive brand awareness and engagement.• Utilized social media platforms to promote brand as an influencer, increasing reach and engagement.• Attended industry conventions to network and expand brand presence, resulting in new partnerships and collaborations.

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  SP+ (SP Plus)

  May 2020 - Jan 2021

  Assistant Operations Manager

  • Oversaw division supervisors to ensure uniform standards were followed and trained them effectively.• Assisted in the successful opening of a new site in Las Vegas, Nevada.• Attended client meetings to address issues and collaborated with the Senior Facility Manager II for smooth operations.• Assist with ensuring staffing is sufficient across the market.• Ensure revenue is reconciled across Senior Management sites, and pick up cash drops as needed.

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  Swissport

  Sept 2020 - Jun 2021

  • Supervised fuelers to ensure timely flights, uniform compliance, safety adherence, and exceptional customer service at MDW Airport.• Implemented efficient processes to streamline fueling operations and enhance overall airport experience.• Successfully maintained a high level of safety and customer satisfaction, contributing to Swissport's reputation as a top airport service provider.• Assisted in mass training session for new hires. • Participated in company wide training program. Show less

  • Supervisor MDW Airport

    Dec 2020 - Jun 2021

  • Aviation Fueler | Split Truck Operator, MDW

    Sept 2020 - Apr 2021
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  Evolution Parking and Guest Services

  Jun 2021 - May 2024

  • Achieved a 10% reduction in labor costs by adjusting shift schedules based on peak and off-peak hours between Sofitel and Homewood Suites.• Reduced vehicle damage claims by 15% through a comprehensive driver training program.• Worked closely with Regional Director of Operations to ensure proper staffing across the market.• Support nearby operations when in need.• Improved operational flexibility by cross-training valet attendants for multiple roles.• Managed a staff of 45+ associates while assisting in the operations. • Ensure staffing fit contractual agreement and supported business demands.• Directly supported 4 separate hotel parking operations. Responsible for the day to day at each site. Show less • Managed back-to-back events, efficiently scaling up and down operations.• Support a parking operation comprised of two Account managers, three Supervisors, and 18 valets.• Continued daily administrative and site scheduling for home locations in Chicago, Illinois.• Reported directly to Regional Vice President.• Parked 800 vehicles over Two days with Zero claims, ensuring minimal guest disturbance.• Provided comprehensive staff training, optimizing payroll savings monthly. • Onboarded 8 associates, to ensure contracted staffing model is followed and overtime is minimized.• Develop two Supervisor’s to Assistant Guest Service Managers and one Valet Attendant to Supervisor. • Reduced OT over 60% by hiring and strategic staff scheduling. Show less

  • Complex Manager, Evolution Parking and Guest Services

    Feb 2024 - May 2024

  • Task Force Manager, Evolution Parking and Guest Services

    Dec 2023 - Feb 2024

  • Account Manager, Evolution Parking and Guest Services

    Feb 2022 - Dec 2023

  • Lead Ops Supervisor, Evolution Parking and Guest Services

    Jun 2021 - Feb 2022
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  Burdeens Jewelry Ltd

  Dec 2021 - Apr 2022

  Security
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  LAZ Parking

  Jun 2024 - now

  Area Manager, Hospitality