Alex Feig

Experience

• 

  Automobile Bavaria Group

  Apr 2007 - Apr 2007

  Marketing Intern

  School Practice in the Marketing Department at Automobile Bavaria Băneasa

• 

  Phoenicia Grand Hotel

  Jan 2012 - Jul 2012

  Marketing Specialist

   create and issue marketing materials; responsible for all visual marketing products; social media maintenance; organizing tourism fairs and events; maintain contact with providers

• 

  Karpaten

  Mar 2013 - Sept 2014

  Tour Guide in German

   responsible for coordination of Danube and Bucharest tours in German language- with German, Austrian and Swiss tourists

• 

  Foreign Trade Ministry – Department of Romania from Everywhere

  Oct 2013 - Jan 2014

  Assistant Analyst

   monitoring news from Germany and Austria with impact on Romanians abroad issue daily report with the most important topics update the ministry press data base

• 

  OMV Petrom

  Oct 2014 - Jan 2016

  IT Specialist

   providing solutions to complex customer problems- speaking English and German use product knowledge to provide and facilitate technical and information solutions for customers customer application management platform doing business in an international and collaborative team to provide support for high-level network and support for more than 12 countries

• 

  Deutsche Telekom Services Europe - Romania

  Jan 2016 - now

  Define business requirements together with the local HR and businessCreate Demand Specifications/Functional DesignClarify open questions from and implement solutionReview Solution DesignCreate Test cases and Execute /Support User Acceptance Test (UAT) together with IT and Business Support Incident Management from functional point of viewEnd-2-End Responsibility for IT Demands throughout the Request2Demand and Demand2Solution processesCreate ARIS (BPMN) for Business Process ModelingHandover Demand Specification / Functional Design to Telekom IT by means of processing the demand into the Demand-Tool (Integrity). Show less  Recognizes unusual events or consistent problem areas and work with Team Lead to resolve Works as a team member focusing on customer service Suggests methods to update, simplify, and enhance processes, procedures, and technologies Answers employee, manager or candidate inquiries using the Knowledge tools and system available Forwards employee inquiries to Tier 2 specialists when specific, in-depth functional knowledge is required Assists with the implementation of programs, policies, and services provided by the HR Shared Service by acting as an employee’s first line of contact Show less

  • Business Demand Manager

    Mar 2017 - now

  • HR Specialist Recruitment

    Jan 2016 - Mar 2017