Ali Ahmadi

Experience

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  TAM IRAN KHODRO

  Jan 2004 - Apr 2006

  Computer Technician

  Main Achievements :- Experience in repairing , maintaining and installation unity as a computer technician.- Experience in repairing , maintaining , config Industrial Equipment.- Experience of software installation and upgrade.- Ability to Solve a range of network especially Cisco equipment configuration.- Ability to Solve computer issues problems and having the knowledge of personal computers

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  AIDCO Press

  May 2006 - Jun 2013

  Computer Technician

  The most responsibilities are as follow :- Monitoring and troubleshooting industrial network related systems , ABB And Kuka Robot Operation- Install, configure, test and maintain the industrial network devices- Experience of software installation and upgrade.- Ability to use basic hand tools along with digital voltmeters , multi-meter , soldering- Ability to work with electric schematics, logic diagrams, and mechanical drawings

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  Adonis Electronic Services Development Co.

  Jul 2013 - now

  ATM Filed Service Engineer

  Main Achievements : - Site Survey - Physical Installation - Software Installation - Maintenance,Troubleshooting, or Repair ( ATM , Kiosk and CRS brands such as EastCom, Diebold Nixdorf , YIHUA and NCR. - General computer knowledge needed (ex : Microsoft Office, Windows Operation System, network configuration software)- Ability to use of technical documentsThe most responsibilities are as follow :- Experience of installing physically ATM equipment and hardware. - Experience of preventative maintenance,maintaining ,repairing , testing , diagnosing of Electro mechanical devices (ATM , Kiosk and CRS, PC , ...) issues.- Logical troubleshooting skills and capability to isolate problems.- Planing preventative maintenance schedules and implement according to company specifications.- Ability to teach how to repair ATM.- Keeping updated log to be used as a reference in future troubleshooting repairs.- Escalate difficult technical problems by seeking timely advice or assistance from technical support.- Capable of prioritizing of solving any defects it case of emergencies.- Put the hard working to have our customers' satisfaction.- Supporting our customers by offering technical service among correlate banks.- Make recommendations for improving the service, reliability, and performance of equipment.- Work towards agreed SLA (Service Level Agreement) periods and maintain customer satisfaction rate.- We express the view that team work ,supporting each other ,and exchanging data according to our tasks are necessary.- Utilize customer relations skills to maintain a highly professional image of Field Service Representatives.- Travel for some ceremonies, meetings or training.- Still up to date in work field.- Full , clean driver licence. Show less