Farrukh Amir

Experience

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  Eat Smart

  Jun 2017 - Aug 2018

  Operations Manager

  – Cost Minimization: Analyzed complex situations, designed practical solutions, and implemented a cost-effective plan as and when required.– Sales Maximization: Consistently increased sales revenue by 4.2 times and maintained profitability every month– Team Building: Developed a team of dynamic individuals with a single goal mindset to ensure operational excellence. – Supervision: Directed all branch activities and supervised 25-30 employees.

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  Amal Academy

  Oct 2019 - Dec 2019

  Career-Prep Fellow:

  – Communication: Completed a competitive written application and interview process to be selected from over 5000 applicants for intensive 3-month Fellowship– Skills development: Invested 150 hours in order to develop business skills – Teamwork: Worked with a team of 6 fellows to spread awareness about the rules and regulations to the people of slums to decrease crime rate

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  Outfitters Stores

  Oct 2020 - May 2021

  Assistant Branch Manager
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  Levi Strauss & Co.

  May 2021 - now

  Retail Store Manager

  Currently managing Pakistan’s highest-revenue Factory Outlet store, with a recent 96% score in a mystery auditOversee diverse inventory including new and closeout items, catering to a high volume of foot traffic.Lead and direct a team of 20 to 25 employees, ensuring smooth store operations in a high-traffic environment.Successfully manage complex market challenges while maintaining efficient store performance.3.5 years of experience managing a Levi's store in the mainline category with a focus on driving sales and maintaining high standards of customer service.- Managed both Dockers and Levi's flagship stores in Lahore, overseeing daily operations and ensuring exceptional customer experiences.- Consistently achieved a service level score of over 90% in Global Mystery Shopping, reflecting dedication to maintaining high service standards.- Attained quarterly scores of above 90% in both 2022 and 2024, demonstrating a commitment to consistent excellence.- Spearheaded a 20% Year-on-Year growth in LYL (Levi's Yearly Line) sales, surpassing the AFP (Annual Financial Plan) targets for 2022-2023.- Successfully established and fostered an inclusive and diverse work environment, hiring and training transgender employees, and promoting an all-inclusive culture within the team.- Recognized for outstanding performance with 5 "Store of the Month" awards in 2022, highlighted leadership's impact on overall store success."Managed 15-20 member teams, collaborated closely with District Manager for task development and planning." Show less