Biju T J

Experience

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  Soften Technologies

  Nov 2015 - May 2016

  Junior Network Administrator
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  HP

  Dec 2016 - Feb 2017

  Customer Service Representative
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  Comsol Digital

  Mar 2017 - Dec 2020

  Information Technology Administrator

  • Coordinate sales team by managing schedules, filing important documents and communicating relevant information.• Ensure the adequacy of sales-related equipment or material.• Respond to complaints from customers and give after-sales support when requested.• Store and sort financial and non-financial data in electronic form and present reports.• Handle the processing of all orders with accuracy and timeliness.• Inform clients of unforeseen delays or problems.• Monitor the team’s progress, identify shortcomings and propose improvements.• Assist in the preparation and organizing of promotional material or events. • Ensure adherence to laws and policies.• Send daily reports about sales to Project manager at daily basis. Show less

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  華碩

  Dec 2020 - Jun 2022

  Solution Expert

  • Performs basic roles to order and follow up Asus laptops, Desktops, Motherboards and other Asus products and promote sales and provide support to end customers in various fields such as sales, warranty claims and extension, after sales support etc.• Handling office tasks, such as filing, generating sales reports and product presentations, maintain company assets, updating weekly inventory report in E-sales portal, Preparing Monthly reports, managing inventory list and reordering supplies, etc.• Providing real-time scheduling support by booking appointments and preventing conflicts. Show less

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  Aramco

  Aug 2022 - now

  Office Administrator

  • Performs basic roles (PRC) of SAP system to order and follow up materials for drilling operation including transportation.• Handling office tasks, such as filing, generating reports and presentations, Weekly report, Monthly reports, Managing Inventory list for IT communication and Drilling Equipments etc., setting up for meetings and reordering supplies.• Providing real-time scheduling support by booking appointments and preventing conflicts.• Making travel arrangements, such as booking flights, cars.• Screening phone calls and routing callers to the appropriate party.• Using computer to generate reports, create presentations.• Greet and Assist visitors.• Maintain polite and professional communication via phone & e-mails• Anticipate the needs of others in order to ensure their seamless and positive experience.• Supervise Chemicals, Materials and tools, supplies for drilling Operations. Show less