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Simone Nguyen

Simone Nguyen

Student Worker

Followers of Simone Nguyen451 followers
location of Simone NguyenFrankfurt, Hesse, Germany

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  • Timeline

  • About me

    Consumer Experience Manager Health bei Reckitt

  • Education

    • Limes Gymnasium Welzheim

      2004 - 2012
      General Qualification for University Entrance (Abitur)

      Activities and Societies: Theatre Club

    • Universität Bayreuth

      2016 - 2018
      Master of Arts (M.A.) Internationale Wirtschaft und Governance

    • 上智大学

      2014 - 2015
      Japanese Language Programme

      Exchange Student for one semester abroad in the framework of the programme "Applied Business Languages and International Management".Japanese Intensive Course 2

    • Hochschule Bremen

      2012 - 2016
      Bachelor of Arts (B.A.) Applied Business Languages and International Management 1,8

      Focus on International Management related subjects (Controlling, Marketing, Logistics etc.) and Japan (Language, Economy, Business Culture, History, Politics etc.)

  • Experience

    • LARCA Sportartikel GmbH

      Jul 2011 - Sept 2013
      Student Worker

      Outdoors and sportswearRetail ManagementCustomer ServiceLogistics

    • Hochschule Bremen

      Oct 2013 - Jun 2014
      Student Tutor (Japanese)

      Tutor younger semesters in Japanese

    • Karl Dungs Germany

      Aug 2014 - Aug 2014
      Student Worker

      Storehouse Logistics

    • Mercedes-Benz Finance Co., Ltd.

      Feb 2015 - Jul 2015
      Intern

      Quality & Performance Management- Analysis of business processes- Creation of process manuals in operations- Support CRM project

    • Foodora

      Mar 2016 - Jun 2016
      Working Student

      Operations- Support management of riders fleet- Analysis of business processes

    • BF/M Bayreuth

      Mar 2017 - Sept 2017
      Working Student

    • Cocomore AG

      Sept 2017 - Feb 2018
      Operations Management Intern

    • Cocomore AG

      Apr 2018 - Nov 2020

      • Client service consultant + project management for digital campaigns and newsletters for an internationally operating FCMG company o Constant successful provision of weekly product launches (product tests, raffles), performance marketing assets and seasonal campaignso Newsletter rotation management with creation of target-group and SEO-optimized contento Cross-selling related expertise (data analysis, software development)o Social media planning: delivery of creatives and content based on target audience and key word analysis• Risk analysis and strategy for process optimization o Newsletter optimization with A/B Testing and introduction of design guidelines to improve time efficiencyo Retention strategies to engage with dormant users and prevent opt-outs o Analysis and strategy to identify power users of customer’s products as a marketing tool to increase reach, trust and acquire new userso Constant analysis of content and lead performance based on Google Analytics, MAPP Engage• Improvement of projects in terms of time management, budgeting and quality o Became one of the most profitable teams in the company within six months after the implementation of new strategies• Product Owner of digital marketing and technological tools for international clientso Operations and project management of user database backend with ticket systems and feature developments of websiteso Management of couponing and sampling tools for international websites Show less

      • Client Service Consultant

        Feb 2019 - Nov 2020

      • Junior Operations Manager

        Apr 2018 - Jan 2019

    • Reckitt

      Dec 2020 - Jan 2023
      Jr Consumer Experience Manager Health

  • Licenses & Certifications

    • Scrum Fundamentals

      Scrum KB
      Jun 2019

  • Volunteer Experience

    • Managing Board (Organisation, Recording tasks)

      Issued by Japan Forum Bremen e.V. on Oct 2012
      Japan Forum Bremen e.V.Associated with Simone Nguyen