Muhammad Farhan Arshad

Experience

• 

  Mercantile Toolings

  Jan 2007 - Dec 2009

  Human Resources & Admin Manager

  1. Directed recruitment, training, and performance management initiatives.2. Ensured compliance with legal and organizational HR policies.3. Designed and implemented compensation structures and HR metrics reporting.4. Built HR, administration, and payroll policies from scratch, successfully aligning them with organizational needs.5. Designed performance appraisal frameworks, increasing employee satisfaction scores by 18%.6. Conducted salary benchmarking, ensuring competitive compensation structures. Show less

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  LINKdotNET

  Aug 2009 - Nov 2010

  Technical Support Executive

  Lahore, PakistanDuties & Responsibilities During My Tenure: 1. Provide technical support to LINKdotNET (DSL users) by handling technical queries.2. Provide support regarding network related issues like internet connectivity. Connectivity with servers, PCs and other equipment’s on LAN and WAN.3. Monitoring of company’s network for any outage using Network Management System.4. Diagnosis and troubleshooting of LAN and broadband problems.5. Troubleshoot and rectify or the VOIP problems.6. Provide the solutions for remotely accessing the servers, desktop, wireless routers.7. Configure the static IPs on wireless router and assign IP pool on different machines.8. Using the web based software CRM (Customer Relationship Management) for forwarding tickets to different departments.9. Reporting unusual incidents and feedback of customers to shift in charge. Show less

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  NCBS-Mobily

  May 2011 - Oct 2012

  Assistant General Manager
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  CAF Arabia (Construcciones y Auxiliar de Ferrocarriles)

  Oct 2012 - now

  Expertise • Business Partnering on Employee Relations• HR Investigation• Conflict Resolution and Facilitation• Performance Management• Workforce Planning• Recruitment and Selection• Payroll Management• HR Policy and Procedures• General HR Administration• Planning, Budgeting & Forecasting REGARDING CAF: CAF DESIGNS, MANUFACTURES, MAINTAINS AND SUPPLIESEQUIPMENT AND COMPONENTS FOR RAIL SYSTEMS THROUGHOUT THE WORLD.Expertise• Talent Acquisition• Recruitment Strategy• Candidate Sourcing (Local & International)• Interviewing & Assessment• Recruitment Marketing• Negotiation & Offer Management• Employer Branding• Onboarding & Retention• Visa & Relocation Management

  • HR & Admin Supervisor

    Jun 2015 - now

  • Human Resources Administrator

    Jan 2013 - May 2015

  • Recruiter

    Oct 2012 - Dec 2012