Victor Peng

Experience

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  Chinese Community Center

  Jan 2011 - May 2015

  Volunteer

  • Program designer, volunteer, and performer at the CCC Spring Festival Celebration at SUNY Albany• Organizer and volunteer at Unearthed: Recent Archaeological Discoveries from China exhibit at the Clark Museum in Williamstown, MA• Assistant editor for the Chinese Community Center Yearbook• Provided support during fundraisers and helped organize student activities at the CCC Language School• Won Chinese Community Center of the Capital District of New York State Service Award, 2011–2014 Show less

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  WSWHE BOCES

  Jun 2011 - Aug 2014

  Teaching Assistant

  •Federal StarTalk Immersion Program in the summer• Provided administrative and teaching support to instructor and actively engaged students of various levels and ages

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  Golden Circle Inn and Suites

  Jun 2016 - Aug 2016

  Front Desk Clerk

  • Ensured client loyalty and satisfaction by providing quality customer service as a liaison between the hotel and guests • Using Easy Inn Keeping Software, successfully managed reservation confirmations and changes, and monitored financial transactions

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  TIGER 21

  Jun 2017 - May 2018

  Marketing Intern

  • Assessed and organized lead, member, renewal, meeting, and company information using Salesforce CRM Software• Oversaw lead-generation campaigns via LinkedIn to recruit senior executives to TIGER 21’s peer-to-peer network• Automated process flows and standardized company operational raw data inputs using Salesforce• Initiated, researched, and developed new lead-generation campaign to raise outreach response rates

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  Big Apple Buddy

  Jun 2018 - Jun 2019

  Data Analyst Intern

  • Executed new marketing tactics for 7,000 products in 12 countries, including remarketing campaigns and product listing ads, resulted in sales figures increase of 100% within the last year• Coded using Python and SQL, a data retrieval site to summarize data from Google Adwords, Google Analytics, and Sendy• Programmed a custom Excel upload tool that generates ads and other information to mass upload into Google Adwords• Designed and managed international marketing campaigns for 100+ products through Google Adwords• Oversaw email marketing campaigns through Sendy to maintain relationships with 60,000 potential customers Show less

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  ExecOnline

  Jan 2020 - Jun 2023

  • Manager, Revenue Operations

    Feb 2022 - Jun 2023

  • Senior Analyst, Revenue Operations

    Feb 2021 - Feb 2022

  • Analyst, Revenue Operations

    Jan 2020 - Feb 2021
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  Mastercard

  Jun 2023 - now

  Manager, Analytics and Metrics