Grace AGM CSM, POPM

Experience

• 

  Wells Fargo

  Apr 2019 - Nov 2019

  Snr Scrum Master

  -Facilitated Agile growth in Wells Fargo Enterprise Process Engineering Group and Assisted in the transformation journey.-Enable improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks, which increases customer satisfaction. -Facilitate daily Scrum meetings for the Agile Team to share doing/done/blockers.-Excellent oral and written communication skills-Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items. -Utilize JIRA and Confluence to track issues and manage product and sprint backlogs.-Worked with other Scrum Masters and Product Owners to ensure transparency.-Drive continuous and consistent process improvement culture, providing and analyzing current and historical metrics.-Assess the Agile maturity of the team and coach the team to contribute to relentless improvement of the overall program.-Work closely with Product Owners, Jr. Scrum Masters, and other stakeholders to deliver projects as scheduled.-Drive the daily execution of an agile systems team.-Ability to summarize and communicate team Program Increment Objectives -Ability to Coach Scrum masters on Agile processes, able to remove and escalate impediments to progress, and a proven leader able to foster Continuous Improvement -Experience leading the release train’s execution of Product Roadmaps and Program Increment plans -Assisting team development while holding teams accountable for their commitments, removing roadblocks to their work, leveraging organizational resources to improve capacity for project work, and mentoring and developing team members.-Help to address issues within the team, escalating to Program/Project Leadership as necessary.-Help define, document, and track the completion of Epics, Stories, Tasks, and Bug-Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions. Show less

• 

  Cognizant

  Dec 2019 - Dec 2020

  Snr Scrum Master

  -Scrum master with excellent communication skills who can work with key stakeholders/customers to support the planning and delivery of technical IT development Agile projects.-Ability to summarize and communicate team Program Increment Objectives -Ability to Coach Scrum masters on Agile processes, able to remove and/or escalate impediments to progress, and a proven leader able to foster Continuous Improvement -Experience leading the release train’s execution of Product Roadmaps and Program Increment plans.-Coached and mentored the new Scrum team and supported the implementation of Agile in the organization.-Coached the team on Agile practices, implementing and supporting SAFe principles and practices, identifying and eliminating impediments.-Experience with collaboration tools, including Jira/Confluence-Facilitated team development, mediated conflicts, protected the team and encouraged healthy team dynamics. Assist the team in PI planning and Release planning.-Facilitated the execution and improvement of backlog refinement. Assists in dependency management and cross-team coordination.-Demonstrated track record of successful ability to manage large and complex consulting engagements.-Successfully guide assigned teams through the Implementation Roadmap in SAFE.-Facilitate discussion, decision-making, and conflict resolution.-Work across the stakeholders to ensure effective solutions are delivered.-Facilitate discussion, decision-making, and conflict resolution. Show less

• 

  SMX

  Jun 2021 - now

  Snr Scrum Master

  -Facilitate the Scrum teams, work with Product Owners to define the product backlog and priorities, and work to implement standards and best practices within the Project Management team.-Ability to speak in front of large audiences and facilitate large, multi-day ceremoniesSkilled in conceptualizing creative solutions.-Supporting and managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.-Educate and coach Scrum framework to the Agile Team.-Act as a Servant Leader for the Agile Team, embracing agility as both a mindset and practice.-Removed impediments and protected scrum team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.-Utilize JIRA and Confluence to track issues and manage product and sprint backlogs.-Facilitate the Scrum teams, work with Product Owners to define the product backlog and priorities, and work to implement standards and best practices within the Project Management team.-Facilitate Scrum and/or other ceremonies for communication purposes: Sprint Planning, Backlog Refinement, Sprint Review, Retrospectives, and Daily Stand-up. Track and report team health, assessing and addressing changes necessary for future Sprints.-The highly analytical ability to measure the team's contributions' velocity, capacity, and value.-Capture and maintain critical metrics related to software development, quality, and artifacts. Show less