Misha Fernandes

Experience

• 

  Research and Development Marketing LLC.

  Dec 2012 - Jan 2013

  Market Research Analyst

  • Collected data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations• Designed surveys to discover prospective customers’ preferences• Compiled and analyzed statistical data using modern and traditional methods to collect it• Interpreted data, formulated reports and made recommendations• Used online market research to catalog findings• Provided competitive analysis on various company’s market offerings, identified market trends, pricing/business models, sales and methods of operation Show less

• 

  Du (Emirates integrated telecommunication company)

  Jul 2013 - Aug 2013

  Sales Representative (Part-time)

  • Provided accurate information (e.g. product features, pricing and after-sales services)• Conducted price and feature comparisons to facilitate purchasing• Cross-selling of products• Managed returns of merchandise• Coordinated with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)• Informed customers about discounts and special offers

• 

  Ducab

  Jun 2015 - Nov 2015

  Associate Trainer (Internship)

  • Prepared course methods, organize seminars and promoted presentations for the trainees.• Strategized new methods to help the trainees comprehend the subject matter in a much easier way. • Implemented methods to make learning an enjoyable experience, with methodologies which would improve the capability of the trainees.• Stimulated the performance of the employees through positive reinforcements, support marketing of the training provided by the organization.• Recording videos of live manufacturing beneficial for training the newest recruits of machine operators. Show less

• 

  Careem

  Oct 2016 - Apr 2019

  Corporate Relations Executive

  • Served as the lead point of contact for Fortune 500 key accounts• Ensured timely and successful delivery of our solutions according to client needs and objectives• Clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to day basis• Monitored and analyzed customer’s usage of our product• Liaised between the customer and internal teams• Enhanced department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Show less

• 

  ASA Ventures

  Jun 2019 - Jun 2020

  Digital Marketing Executive

  • Produced content for social media channels such as Facebook, Twitter, Instagram, and LinkedIn • Wrote copy for scripts and promotional shoots • Launched Ad campaigns over Facebook Ads • Produced content of websites – Blogs, Ecommerce products descriptions, and other page elements• SEO optimized websites through back-linking and keyword research • Assisted with the planning and execution of marketing strategies to help drive website traffic • Developed re-brand strategies & decks through intensive research • Prepared promotional bodies for email marketing • Developed strategies to increase sales leads & conversions Show less

• 

  Brizzo Digital

  Aug 2021 - Jun 2022

  Content Creator & Social Media Executive
• 

  Capitol Momentum

  Aug 2022 - Feb 2023

  Social Media Manager
• 

  Exyte

  Dec 2022 - now

  Social Media Manager