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Daniela Pjetri, ITIL®, ACP

Daniela Pjetri, ITIL®, ACP

NOC Engineer

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location of Daniela Pjetri, ITIL®, ACPAlbania

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  • Timeline

  • About me

    IT Project Manager at BKT - Banka Kombetare Tregtare

  • Education

    • University of Greenwich

      2011 - 2013
      Master's degree Computer Science

    • Universiteti Politeknik i Tiranës

      2008 - 2011
      Bachelor Telecommunications Engineering

  • Experience

    • Plus Communication

      Sept 2011 - Oct 2014
      NOC Engineer

    • Intesa Sanpaolo Bank Albania

      Nov 2014 - Feb 2017
      CRM Insight Specialist

    • Alpha Bank

      Feb 2017 - Dec 2018
      IT Parameterization Specialist

    • Facilization

      Dec 2018 - Dec 2020
      Consultant, Banking Applications

    • BKT - Banka Kombetare Tregtare

      Mar 2021 - now

      • IT Project Manager

        Jun 2022 - now

      • Senior BI Developer

        Mar 2021 - May 2022

  • Licenses & Certifications

    • ACP-JCA (120) Jira Administration for Cloud

      Atlassian
      Mar 2024
      View certificate certificate

    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Dec 2022

    • Writing Complex JQL Queries in Jira Software Badge

      Atlassian
      Jan 2024
      View certificate certificate

    • Coordinated Vulnerability Disclosure

      OSCE
      Sept 2022
      View certificate certificate