Alexis Wallace

Alexis Wallace

Followers of Alexis Wallace265 followers
location of Alexis WallaceHazelbrook, New South Wales, Australia

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  • Timeline

  • About me

    Senior Service Desk Engineer with a history of security and infrastructure support and projects

  • Education

    • Western Sydney University

      -
  • Experience

    • Metal Manufactures Electrical Merchandising

      Feb 2015 - Jan 2017
      • System Administrator

        Feb 2016 - Jan 2017
      • Service Desk Analyst

        Feb 2015 - Feb 2016
    • FlexiGroup Limited (FXL)

      Feb 2017 - Nov 2019

      Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.Organizing, attending and participating in stakeholder meetings.Documenting and following up on important actions and decisions from meetings.Preparing necessary presentation materials for meetings.Ensuring project deadlines are met.Determining project changes.Providing administrative support as needed.Undertaking project tasks as required.Developing project strategies alongside the Project managersEnsuring projects adhere to frameworks and all documentation is maintained appropriately for each project.Assess project risks and issues and provide solutions where applicable.Ensure stakeholder views are managed towards the best solution.Chair and facilitate meetings where appropriate and distribute minutes to all project team members.Create a project management calendar for fulfilling each goal and objective. Show less

      • System Administrator

        Apr 2019 - Nov 2019
      • Project Coordinator

        Nov 2018 - Apr 2019
      • Advanced Service Desk Analyst

        Feb 2017 - Nov 2018
    • Anticlockwise

      Nov 2019 - Jul 2021
      Service Desk Analyst

      Contracted to Afterpay as a Senior Global IT Support Engineer

    • Afterpay

      Jul 2021 - Dec 2021
      Technical Support Engineer
    • Hotline IT Pty Ltd

      Dec 2021 - Aug 2023
      Technical Specialist
    • Allied Credit Group

      Aug 2023 - Feb 2024
      IT Support Technician
  • Licenses & Certifications