
Denise Witkowski
Quality & Process Control Engineer

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About me
Quality Assurance Manager at Community Coffee
Education

University of Phoenix at New Orleans
-Master of Business Administration - MBA Business Administration and Management, General
University of North Dakota
1986 - 1990Bachelor of Science - BS Industrial Technology
Experience

Hormel Foods Corporation
Jun 1990 - Jul 1993Quality & Process Control Engineer
Nailey's Fine Foods
Jul 1993 - May 1994Prrocessing Supervisor
Nestle Beverage Company
May 1994 - Sept 1995Production Supervisor*Supervised production of gourmet, food service and vacuum packed coffee products

Nabisco Refrigerated Foods
Oct 1995 - Aug 1996Business Operations Supervisor*Supervised 3rd shift high performance work teams including maintenance, production, sanitation, micro and analytical labs*Developed sanitation program that improved overall housekeeping creating a safer, cleaner environment

Sara Lee Coffee & Tea
Aug 1996 - May 1999Plant Manager*Started as Production Supervisor promoted to Operations Manager then Plant Manager*Assumed responsibility for plant operations (100+ employees) including production, quality, safety, engineering, personnel, budgeting, vendor relations and sanitation

Community Coffee
May 1999 - May 2002Continuous Improvement Process Manager*Created cost reduction programs in materials, labor and efficiencies*Designed policies and procedures in support of regulatory agency requirements*Streamlined process flow to develop departmental synergies

Kremer Pharmacy
Sept 2003 - Jul 2013Manager, Blister Pack Department - Certified Pharmacy TechnicianAs a Certified Pharmacy Technician, I commanded cross-functional collaboration between all departments which resulted in more efficient workflows and increased customer satisfaction. I certified accuracy and quality while adhering to changing state and federal laws. I streamlined new business opportunities using existing market analysis and services offered versus customer needs.The following are highlights of the value I have brought to the company:• Bolstered business customers by handling commenced sales and marketing initiatives. • Instituted effective inventory strategies to boost company efficiency and achieve goals. Show less

Community Coffee
Aug 2013 - Aug 2018Director - Corporate Quality & ComplianceIn my recent position with Community Coffee Company, I delivered support to manufacturing departments regarding operations, quality, and safety. I served as a liaison between all suppliers and co-manufacturers for quality attributes. I oversaw the resolution of customer complaints, review of all safety programs, and creation of process improvement strategies for customer service. I chaired frequent audits for training and safety compliance.The following are highlights of the value I have brought to the company:• Amplified safety scores by 31%.• Championed consistent improvement activities for plant quality assurance, customer service and risk, as well as safety departments. • Slashed internal quality holds by 50% in one year by championing numerous CI projects. • Earned a promotion from General Manager of Corporate Quality to General Manager of Manufacturing and then Director of Corporate Quality and Compliance. Show less

JM Smucker (Folgers)
Jan 2019 - Feb 2022Quality Assurance Manager
Community Coffee
Jan 2022 - nowQuality Assurance Manager at Community Coffee Company, LLC
Licenses & Certifications
- View certificate

Total Quality Management Professional (TQMP)
Management & Strategy InstituteOct 2018 - View certificate
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PCQI - Preventive Controls for Human Food (Qualified Individual)
Food Safety Preventive Controls Alliance (FSPCA)Jul 2016 - View certificate

Arabica Q-grader
Coffee Quality InstituteJul 2017 - View certificate

Six Sigma Green Belt Certified
Management and Strategy InstituteNov 2018 - View certificate

CCIM - Certified Continuous Improvement Manager
Management and Strategy InstituteSept 2018
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