Amanda French

Experience

• 

  Philip Pocock's school newspaper

  Jan 1994 - Jan 1999

  EDITOR

  co-ordinating a staff of more than fifteen members, which included reporting, editing, layout, and accounting of cash accounts. Awarded the Best Newspaper of the Year by the Mississauga Booster

• 

  Debating Society

  Jan 1994 - Jan 1999

  VICE PRESIDENT

  responsible for coaching younger members, preparing the senior team for their debate meets and registering the school in tournaments. (Finalist: 1997)

• 

  CNIB

  Sept 1996 - Dec 2002

  Christmas Gift Wrapping

  Friendly visits with those who are visually impaired.Manage community events (i.e Gift Wrapping at Erin Mills Town Centre)

• 

  Philip Pocock C.S.S

  Jan 1998 - Jan 2000

  Senior Mock Trial
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  Paramount Canada's Wonderland

  Feb 1998 - Oct 1998

  Cashier/Videographer

  responsible for sales of merchandise and attraction tickets.OTHER RELEVANT INFORMATION:CUPE Local 966

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  BDP Data Processing Services

  Jul 1998 - Apr 2001

  Data Processing Clerk

  Data Entry and Verification: responsible for keying and correcting credit applications.

• 

  Queen's University

  Oct 1999 - Apr 2003

  Special Reader Services

  Assistant to the Coordinator of the Special Reader Services.Editor: scan/prepare textbooks and reserve readings for visually disabled accessibility Canadian National Institute For The Blind

• 

  Maypole Dairy Products

  May 2000 - Aug 2001

  CSR

  coding large orders, filing invoices, AR/AP, and various accounting reports.

• 

  Canada Border Services Agency | Agence des services frontaliers du Canada

  May 2002 - Apr 2005

  Customs Officer

  protect Canadian society/economy; defend Canadian business; facilitate legitimate international travel/trade through efficient/effective processing of people/goods

• 

  University of Toronto

  Sept 2004 - Apr 2005

  Materials Processing Clerk

  handle sensitive/private information; use WorkFlows to place purchase-orders with various large publishers, update/track these orders, update Kardex files.Canada Customs and Revenue Agency

• 

  CUPE Local 966

  Jan 2010 - Dec 2010

  Unit Vice President

  Attend monthly Executive meetings to coordinate peel-wide Union effort; organise grievances; meet with Management at monthly Labour Management Meetings; attend and present at monthly Library Board meetings.

• 

  City of Mississauga

  Feb 2011 - Jun 2021

  - Manage library resources and lead staff responsible for the development and delivery of programs, services and training for the key target groups served by the library – children, families and caregivers, youth, MakerMississauga, Adults, Newcomers, Community Collaboration and Learning - Monitor and ensure a safe, secure and clean work environment- Develop service levels, guidelines and standards for programs across the Mississauga Library System- Accountable for results, drives innovative change, demonstrates business acumen, develops forecasts and ensures adherence to identified budgets. - Apply strategic agility through a system perspective and awareness of future trends and planning.- Build relationships with other departments, community partners and stakeholders. - Overall management of the service development team,- Participate in the general management of the Mississauga Library System through membership on committees and task teams as required.- Prepare reports for senior management and other progressively responsible assignments. Show less Supervision: directly supervise Branch staff; in-charge person for most days; with the Manager mostly offsite, I am responsible for day-to-day supervision and have also helped draft appraisals and set staff training goals.Collection Building and Maintenance: I have led weeding projects, ordering projects and large scale shifting projects, resulting in several shelves being removed, a greater turnover rate and a higher level of positive customer feedback.Programming: storytimes, reading clubs, special programs, children's performers; TAG meetings; have trained new staff in storytime fundamentals and invited them to "preview' a program.Administration: staff schedules; program registration; departmental statistics (forms and filing); monthly reports for the Manager; keeping on top the branch budget. Show less

  • Lean Business Consultant

    Feb 2020 - Jun 2021

  • Manager, Library Program Development & Training

    Jul 2018 - Jun 2021

  • Manager, Mississauga Library

    Feb 2011 - Jul 2018
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  Toronto Public Library

  Jun 2021 - now

  Manager, Social Development

  Responsible for adult literacy services to vulnerable populations, multicultural/newcomer services, LSPs, equity/inclusion services, and TPL's volunteers. and, of course, other duties as assigned