Chris R.

Experience

• 

  Meat Processor

  Apr 1997 - Apr 2002

  Meat Cutter / Processor

  Prepared fresh product for local businesses.

• 

  RK Products

  Apr 2001 - Apr 2006

  Assembler

  Seasonal work assembling after-market improvements and repair kits for John Deere Corn Planters and Drills.

• 

  Comdata

  Nov 2004 - Nov 2009

  Technical Support Specialist

  Providing excellent customer service for the fuel and gift card industry.I learned how to communicate advanced technical procedures to those who are not technically skilled and made it a point to become a master in that area. I designed and implemented over 200 pages of HTML technical documentation that was later compiled into a successful trainer's manual after that portion of the company was up for sale.

• 

  FrontStream Payments

  Nov 2009 - Nov 2011

  Merchant Support Specialist

  Coordinated with 3rd party companies when needed, many times ending up with lower costs and a stronger relationship with the product / service supplier.Resolved and documented up to 20 inbound issues a day of varying complexities by means of telephone, email, and projects. I played a major role in relocating this fast-growing company's technical operations department Brentwood, TN to Lacey, WA.Organized and performed up to 20 training sessions a week with existing customers and sales agents on the use of the company's many products.Examined desktop computer system for Technical Operations and surrounding departments and determined when new, upgraded, or replacement components would be needed. Located the best deals, ordered the components, and installed them.Replaced a non-existent inventory system for $50,000 worth of on-site and off-site equipment.Administered shipping across 4 offices in different states. I successfully negotiated a deal with the shipping company that saved over $5000 a year in hidden costs.Designed over 50 written papers using Microsoft Publisher that detailed technical procedures in a format that was suitable for distribution to clients. This saved the company's time by lowering, and in some cases, eliminating the need for additional training on the use of the product. Communicating with 3rd party distributors to lower prices, expedite orders, and build quality relationships. Show less

• 

  Tennessee Technology Center @ Dickson

  Dec 2011 - Jan 2013

  CAD / Design / Drafting Student

  I am a Drafting / Design student who is focusing primarily on my own studies and projects at the Tennessee Technology Center of Dickson. My goal is to design and build unique outdoor designs, landscapes, and architecture.

• 

  USA Pay Direct

  Jan 2012 - Jun 2012

  Technical / Desktop / Point of Sale / Documentation / Presentation Support

  * Streamlined the organization of the workspace.* Organized cabling and display systems on state-of-the-art Linux-based server system.* Rendered floor plan in 3D prior to large-scale, office construction utilizing Sketchup, GIMP, and Pencil / Paper.* Administration of the Alfresco Content Management System* Designing and Publishing Marketing materials / Adverts / Promos* Video conferencing equipment and software design and implement.* Open source SIP and PABX system implementation * Desktop Support * Powerpoint and Video presentation media design and creation. Show less

• 

  Moore and Moore Garden Center

  Mar 2014 - Sept 2017

  Garden Center Specialist

  Botanical: Advising customers on plant choice and care. Pruning, feeding, weeding, and treating plants for pests and disease. Actively identifying plant issues and taking corrective action. Potting and transplanting shrubs, trees, and plants in larger containers as needed to ensure that the plants remain healthy when used in customer's landscapes.I'm skilled with both biological and inorganic methods of plant care and can suggest either one based on a customer's needs without passing judgement. I'm also educated in all aspects of a plant's life from seed starting to removal and am happy to help anyone with any of their plant needs.Biological: I'm familiar with the relationships between birds, plants, and insects and know how to attract and identify an abundance of beneficial wildlife and provide advice for customers wishing to do the same. I also provide identifications for problem animals or insects and advice on controlling them through biological or chemical methods.Technical: Using Horticopia software to design, print, and display accurate product information to customers. Network troubleshooting, repair, upgrades, and maintenance. Designing and publishing sales documentation to assist, educate, and inform customers about products and services. Hardware and software upgrades.My computer aided drafting skills allow me to create detailed diagrams when needed to assist a customer with their landscaping plans and produce accurate renderings of completed jobs.Construction: Designing, planning, building, and implementing structures and accessories such as display tables, decorations, and seasonal displays.Other: Wildlife management, identification, and removal if needed (moles, voles, snakes, problem birds, insects, etc, . .) Site maintenance and upkeep. Show less

• 

  Gardens of Babylon

  Sept 2017 - Jul 2019

  Sales Consultant, Customer Service Specialist, IT, Construction, Content Creator.

  Technical Operations:- Purchasing, Maintaining, Troubleshooting, and Maintenance of all computer equipment and all connected devices for two offices, the retail location, and offsite employees.- Installation and maintenance of the Defender HD camera system, networking, and remote viewing.- Installation and maintenance of the Lightspeed Point of Sale system including scanners, printers, credit card readers and touchscreen computers at the retail location.- Other assorted horticulture-related devices including the LaCrosse Temperature and monitoring system and the Hydrawise Remote Irrigation system.- Initial set up, configuration, and maintenance of the Gsuite business platform for the entire company.- Maintenance and configuration of the Fonality VOIP phone system including remote employees.Construction: See photos belowGarden Center Specialist:- Assisting guests with plant purchases- General plant care and maintenance including watering, pruning, trimming, and potting- Creating custom containers for the retail location.- Performing off site container plantings for customers- Contributing photos for marketing materials- Conducting talks with various local groups on good gardening practicesAnd more!!! Show less

• 

  Andrew Jackson's Hermitage

  Aug 2019 - Mar 2020

  Gardener

  * Organic maintenance of the historic gardens - Weeding, planting, arranging, feeding, trimming.* Potting, growing, and relocating of existing plants in the onsite greenhouses* Using regenerative soil restoration techniques when needed.* Supporting volunteers and setting up for events.* Designs for lush, healthy, and low maintenance gardens with plants that pair well with each other in regards to intent, size, color, shape, bloom time, soil conditions, sunlight, and surrounding area.* Answering questions about the gardens or anything related to the garden's history.* Plant advice for interested visitors Show less

• 

  Corn Crib Nursery

  Mar 2021 - Jun 2024

  Garden Center / Plant & Nursery / Building / Content Creator / Creative Solutions / & more!

  Moved to IL to be closer to family and to continue my pursuits in professional horticulture at a growing and ambitious company that wishes to add my experience and background to theirs. More details and more portfolio soon!