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Natalie Hirsch

Natalie Hirsch

Help Desk Team Lead

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  • Timeline

  • About me

    Product Manager

  • Education

    • Bar-Ilan University

      2009 - 2012
      Master of Business Administration - MBA Finance and Financial Management Services

    • Bar-Ilan University

      2004 - 2008
      Bachelor of Science - BS Electrical and Electronics Engineering

  • Experience

    • IDF - Israel Defense Forces

      Jan 2002 - Jan 2004
      Help Desk Team Lead

      As the C4I Human Resources Help Desk team leader, I was in charge of 13 soldiers who provided technical solutions for hundreds calls a day, working with IDF’s data base (MF) particularly with the IMS (Information Management System) program, providing access to the data base and also characterization new-user friendly platforms and interfaces

    • IAI - Israel Aerospace Industries

      Jan 2007 - Jan 2009
      Electrical Electronic Engineer

      My team was in charge of developing the projects’ launching main units starting with the designing stage throughout the manufacture stage.My job included analyzing the requirements of the project, suggesting solutions, designing and sketching the boards using the MENTOR software program.Testing prototypes in the lab using tools such as power supply, frequency generator, compilers, logic analyzer etc.

    • IDF - Israel Defense Forces

      Jan 2009 - Jan 2012
      Project Manager

      Head of Satellite Resources department (C4I-IDF). My job included characterization of IDF's technical demands and policy regarding the communication satellites (AMOS), its terminals (such as VSAT) and ground stations.Leading the Satellite Resources department included working with IDF's engineers teams as well as civilian ones (such as IAI) and meeting with the senior chain of command.

    • Shopping at Carter’s

      Jan 2016 - now
      Social Media Manager

      Running my own enterprise as managing a large social media group via facebook which deals with online shopping

    • Jewish Care Victoria

      Jan 2019 - Feb 2022
      Business Information Officer

    • Department of Jobs, Precincts and Regions

      Oct 2021 - now
      Product Manager

      As a DJPR Digital Jobs Program participant, completed digital upskilling and professional development with RMIT. Achieved a Badge of Completion in Advanced Digital Leadership and a Badge of Completion in Product Management.Currently completing digital career mentoring, digital jobs inhouse training and a digital jobs placement.

  • Licenses & Certifications