Viraj Dave, CISSP, PMP

Experience

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  Canada Revenue Agency - Agence du revenu du Canada

  May 2017 - Aug 2017

  IT Developer/Analyst - Student

  Worked on an early stage internal system to help detect Goods and Services (GST) fraud on GST returns from businesses.• Contributed to implementing a business intelligence analytics tool to identify businesses and individuals participating in tax avoidance using identity and relationship resolution methods.• Designed and developed several ETL (Extract, Transform and Load) tasks using IBM DataStage using SQL to understand the data from the source and performing various transformations of the data to business requirements.• Validated and tested several ETL algorithms using IBM DataStudio to query and filter the data sources, and manually perform the transforms to ensure the tasks were performing to their expected output. Show less

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  Warner Bros. Discovery

  Sept 2017 - Apr 2018

  Software Tester - Co-op

  At the time, the company was known as You.i TV, a software development company specializing in developing cross-platform video apps across mobile, tablet, game consoles, streaming devices, set-top boxes, and Smart TVs.As part of my internship, I worked on the following products/Teams:• FOX/ National Geographic Kids (Latin America)• Internal Support team• Internal Product team• LocalNow (The Weather Channel)Within each of those teams and products, my responsibilities were:• Validated software functionality through exploratory testing methods such as scripts, and by manually testing the application.• Communicated between the client, product analyst and the developers to ensure the expected result of the application is as intended in the application.• Recorded bugs through JIRA, specifically stating the steps to reproduce the bug, which platform did the bug occur on, the severity, and the expected and actual behaviour.• Implemented changes to JSON files to manipulate the data and by using Charles, a proxy to monitor and apply the change to the application to ensure proper data handling. Show less

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  RBC

  May 2018 - Aug 2018

  Technical Systems Analyst - Student

  At RBC, I worked as a developer in the Liquidity Risk Technology team under RBC Capital Markets within Technology and Operations division. As a software developer, I was responsible for improving efficiency of internal tools to drive decisions with the relevant data. More specifically, my role included• Implemented a Drools REST API program on Apache Tomcat and to improve business analyst’s interaction and maintenance of business rules through a user-friendly interface to increase performance of business rules execution in python scripts.• Designed a cluster and load balancer architecture of the REST API program using Apache mod_cluster to ensure proper usage of resources for the program.• Created Apache Hive data extracts to validate proper ingestion of data from various source systems using Hadoop infrastructure.• Programmed a data pipeline platform using Python Apache Airflow to schedule, maintain and monitor various processes to confirm the data workflow jobs are running as expected. Show less

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  Bell

  Jun 2019 - now

  In my current role at Bell as a Technical Product Manager, I manage the product roadmap, execution and strategy of different software tools to support the visibility and monitoring of critical power infrastructure (i.e Power Plants, Generators) which supports the Bell 5G network (Wireless). This role is both strategy in terms of product goals and roadmaps, but also technical strategy with the products that are being designed.My portfolio of products and programs that I manage include 5G security, connectivity, alarming and tracking of equipment. The role requires to interact with various stakeholders which include frontline technicians, network and security engineers, power specialists, program mangers and senior leaders.Some of my accomplishments include:• Initiated a digital first strategy/vision for the 5G security program to efficiently secure power infrastructure assets with the launch of the 5G mobility network• Reduced manual user effort up to 80% by implementing security focused processes and digital tools to apply security controls on the devices with minimal disruption to the network.• Aligned and influenced cross functional teams of power specialists, network, and security engineers by designing a network solution to enable remote connectivity on 600 generators saving $550,000.• Automated 70% of manual user intervention by introducing an API to automatically change, rotate and track passwords on over 5000 devices to align with the password policy• Transitioned a mobile application from using a monolithic architecture to a micro service driven architecture allowing for an automatic scalable system which reduces development time by 3 weeks to deploy a new feature or serviceWithin this role, I've also won the following awards:• Bell Canada Excellence and Innovation Award for implementing 5G security controls – November 2022• Bell Canada Certificate of Excellence for contribution to 5G Network Build – December 2021 Show less At Bell, I supported internal software development within the Bell Mobility (Wireless) division specific to software tools that help support visibility and monitoring of critical power infrastructure. While in this role, I accomplished the following:• Implemented a Python program to consolidate cellular site interference data from raw data spreadsheets into a presentable report for stakeholders to make quicker data-driven decisions reducing dispatches by 20%• Developed a CI/CD pipeline to automate code integration, testing and deployment for faster and more efficient agility in development cycle by 40%• Created NodeJS based web application to automate user creation, modification, and deletion with central mongoDB database and reduce manual user intevention Show less

  • Technical Product Manager

    Apr 2020 - now

  • Software Developer

    Jun 2019 - Mar 2020