Arindam Das

Experience

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  Shore Infotech Pvt. Ltd.

  Mar 2009 - Jan 2010

  Research Analyst (Chinese Speaking)

   Conducting capital market research through direct calling and secondary sources on various financial firms in China, Taiwan, Hong Kong, Singapore and other Asia Pacific countries for US based client Ipreo. Updating the data in Orion application.  Going through various Chinese publications for financial news.  Assigning research work to other researchers. Mentoring new Analysts. Actively helping HR in the selection process of new Chinese Language Specialist. Training new analysts in product & process knowledge. Show less

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  DMV Market Research Pvt., LTD and Digital Insights & Research Pvt. Ltd.

  Feb 2010 - Jun 2010

  Chinese Language Specialist

   Conducting core research on construction market through direct calling and secondary sources on various construction activities in China, Hong Kong and Taiwan as Chinese speaking countries. Going through various Chinese publications for construction news.  Assigning research work to other researchers. Training new analysts in product & process knowledge.

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  G.D. Birla Memorial School

  Nov 2011 - Sept 2012

  Mandarin Teacher

   Setting the Syllabus of Mandarin course for class V to class VIII. Teaching Mandarin to class V to class VIII. Conducting various co-curricular activities. Helping students of senior classes to guide to Chinese oriented career.

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  Aryaman Vikram Birla Institute of Learning

  Sept 2012 - Dec 2014

  Mandarin Teacher

   Setting the Syllabus of Mandarin course for class VI to class VIII. Teaching Mandarin to class VI to class VIII. Conducting various co-curricular activities. Helping senior classes to guide to Chinese oriented career.

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  ERevMax

  Jan 2015 - Feb 2016

  Software Support Specialist (Mandarin speaking)

   Translate the Technology related documents for Chinese clients. Conducting primary research by internet and sometimes by call before going forward for technical integration. Understanding the hospitality sector and the use of technology in the same. Assigning process related work to other process associates and trainee associates. Handling various client calls and emails to negotiate the cost and time for technical integration with them. Helping various teams in terms of Chinese Language in various projects to go the process smoothly. Show less

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  Goldman Sachs

  Mar 2017 - Aug 2017

  Senior Associate Language Specialist

  Providing hands-on technical support for employees desktop system including installation of Softwares like Adobe, MS Lync, Java, Acrobat..etc via Remote Installation Tool.Troubleshooting Remote Access Solutions (VPN) with RSA and Certificate Authentication.Configuring Microsoft Outlook using Exchange server, protocols and & Troubleshooting of Outlook 2013.Troubleshooting of Microsoft operating systems, Microsoft Office applications Issues and providing temporary work-around for immediate customer issues when appropriate for the end users.Installation/Configuration and Troubleshooting of Print devices (Network printers).Coordinating with different Teams like Network ,Windows, Application teams for all the related issues and involve myself to improve the skill set.Performing troubleshooting on assigned ticket and resolve the problem within SLA.Provided timely responses to client, and management requests. Updated status on such requests needs to be provided on a regular basis. Followed set policies, and procedures when assisting clients to ensure proper handling of requests. Maintained a professional attitude and provide excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts when needed.Monitor and perform appropriate action on the mailbox./voicemail, and return calls within SLA. Show less

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  L&T Infotech

  Aug 2017 - May 2020

  Senior System Administrator
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  Halliburton

  Jun 2020 - now

  Senior Logistics Specialist
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  Accenture in India

  Mar 2021 - now

  Supply Chain Operations Senior Analyst