Leo Gonzales

Experience

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  Smart Communications, Inc.

  Jun 2007 - Aug 2014

  -Directly responsible for the completion/delivery of a project according to plan, in a timely manner and approved budget. Identifies requirements; addresses needs, concerns and expectations of stakeholders in planning and executing the project; communicates w/ the project team, other stakeholders and project sponsors/owners; manages stakeholder’s expectation in meeting deadlines, completing tasks & activities and creating deliverables; anticipates risks; balances constraints - resources, budget, quality, schedule and scope.-Practices PMI (PMBOK) approach in project management; follows initiating, planning, executing, monitoring and controlling, and closing process groups framework, etc. -Responsible for the daily supervision of project implementation; ensures that guidelines, rules and policies are being followed, and everyone adheres to quality standard set by the team. -Prepares project essentials and project plan details; Project Charter, SOW/Scope Management Plan, WBS, Resource Management Plan, Communications Plan, Quality Management Plan, Risk Management Plan, etc. -Presents project updates to the stakeholders, project sponsors and to the management as per request. -Develops plan of action and formulates methodology/ approach on how to minimise impact of project requirements or objectives changes; keeps change managed and controlled.-Uses IT systems or tools to effectively keep track of people and progress. -Project Manager and technical lead in testing, evaluating and selecting new tools that will be used for Business Intelligence. Conducted an extensive Proof of Concept on Deep Packet Inspection probe-based solutions for participating vendors - Astellia, Netscout, Niometrics, The Now Factory, and Splunk. Show less -Manages and consolidates multiple and complex projects involving several stakeholders across four different companies (PLDT, Smart, Sun, Digitel). Aggregates accomplished tasks, completed activities and work done and evaluates achieved strategic objectives. -Responsible for the direct management of one or more projects and provides project management support functions to stakeholders. Provides project management best practices, methodologies and frameworks, outlines/ standardises project governance and endorses trainings.-Collaborates with Delta Partners, Apple and NTT DoCoMo on major strategic investments and initiatives of the PLDT Group and to explore feasibility and optimal approach in executing commercial deployment. -Prioritises and focuses on project interdependencies and determines optimal approach for managing them. -Breaks status quo, resolves constraints and conflicts affecting multiple projects within the program.-Aligns organizational and strategic direction affecting project and program goals and objectives. -Coordinates communications across projects; encourages interaction among stakeholders, seeks consensus and practices collective decision making.-Plans contingencies and ensures that these contingencies are in place and can be readily executed in case unlikely events happen; implements risk mitigation plan to minimise impact and ultimately keep program status healthy.-Coaches and act as mentors to project managers by providing them guidance and advice in executing projects successfully; provides vision, overall picture and leadership in pursuing individual project completion.-Leads the communication of technical or technology concepts for non-technical team members or stakeholders and ensures that it is fully understood.-Tools, applications, platforms, utilities, etc in which I have gained proficiency or familiarity using with > HP Project & Portfolio Management, SAP Show less -Project Manager and technical lead for Core Network Planning and Engineering Projects supporting voice, SMS, international services and data services. Oversees systems integrations/ deployment, designs network architecture, develops and executes short term and long term network plans, analyses and evaluates solutions, dimensions capacity, and plans expansion, network roll out and migration, etc. Projects: Electric Prepaid Metering System,SMS Cloud/ Virtualisation (SMS Open Cloud),Mobile Banking(SmartMoney),Mobile,Fixed&VAS Convergence,CRBT & IVR Expansion Project,Roaming SMS via USSD,MMS Expansion Project, IOMMS,Virtual Line Number,VoIP Service,Huawei Cebu HSPA Project,Huawei Packet Core Test Bed,Blackberry Resiliency/Expansion Project,WAP Gateway, Gb Link Expansion,RNC Rehoming,Ericsson SGSN&GGSN Test Bed,Ericsson RNC Test Bed,NSN IN 2.0 Test Bed,PLDT/Smart IGF Synergy Project, etc.-Manages and act as single point of contact for Core Network vendors;major vendors which I have experience working with- NSN,Ericsson,Huawei,Cisco,Juniper,ZTE,Nortel,Genband,Bridgewater, Tekelec,Checkpoint,Crossbeam,F5,Acme Packet,HP,IBM,Dell,EMC,Oracle,Solarwinds etc.-Prepares budget plans for each project, seeks management approval, monitors and tracks budget allocation and coordinates Purchasing on PO’s,etc. -Authored Request For Information (RFI) and Request For Proposal (RFP),conducted extensive Proof of Concepts and facilitated vendor evaluation and selection process for Core Network Projects: MVNO Multi-line, Virtual Line Number, Location Based Solution, USSD Call Back Service, NTT DoCoMo IPX POC, Belgacom IPX POC, etc.-Consolidates &documents IT and Network architecture/topology for security audit,reference for engineering and planning design works, and troubleshooting purposes.-Ensures network readiness in terms of HW and license capacity, functionality and usability; performs systems UAT, SAT, FAT and charging validation tests. 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  • Technical Project Manager, IT Projects & Networks

    Dec 2012 - Aug 2014

  • Program Manager, IT/IS and Network Programs

    Jun 2011 - Dec 2012

  • Core Planning Engineer / Project Manager

    Jun 2007 - Jun 2011
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  Niometrics

  Aug 2014 - now

  Product Manager

  -Manages a team of UX/UI designers, engineers, BA, QA, developers and testers in designing and creating Business Intelligence solutions which telcos use for their Customer Analytics as well as Big Data Analytics. -Project Manager for Business Intelligence POC Projects of four top-tier telco clients; does end-to-end Project Management (initiation, planning, execution, monitoring and control, closing).-Responsible for providing the sales team with the necessary technical expertise to enable them to sell the product. -Assesses market competition by comparing the company's product to competitors' products in terms of functionalities, features, ease of use, pricing and technical support. -Product management staffing.-Provides technology road map for the existing products.-Collaborates with customer’s subject matter experts in exploring the feasibility of their proposed Value Based Thinking and Business Model ideas, and to identify necessary adjustments and corrections needed to realise it. -Identifies data found in many network interfaces and various data sources such as OSS, BSS, back-end and front-end data bases and provide understanding how can these data be aggregated, data mined and correlated to create new data sets that are useful for stakeholders; provide inputs, advises and proposes to clients on how to monetise their data. -Product strategy planning; together with the Marketing Director, crafts and plans strategy, sets target, and seeks approval and support from the top management team. -Act as “point of first reference” for all Business Intelligence product latest development, updates, specification changes, additional features, roadmap, timeline, and cost. -Liaises and act as “single point of contact” between client and third party vendors (systems integrators, suppliers and business partners) in hardware deployment, cabling, inventory stocking, parts replacements, etc.-Tools: JIRA,Confluence,Basecamp,Asana,Adium,Slack,Zabbix,MongoDB,JSON,VSS,PFS Show less